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Trusted globally by leading enterprises and growing startups
The impeccable impact of customer service automation using Kommunicate
11x
Jump in customer conversations
83%
Queries resolved without human involvement
8h 31m
Average person-hours saved every day
300%
Reduction in average resolution time
Here's what TaxBuddy has to say
Chatbot Guide for Beginners
Learn how to automate your customer service with help of chatbots for your business.
Provide superior customer service with the best of Generative AI and human touch
- Truly codeless bot integration to kickstart your customer support automation
- Seamless bot to human hand-off for the best customer experience
- Train the bot on your own data. Provide accurate answers
Easy to use chatbot builder to create your own chatbots
- Simple, intuitive and easy to use interface wrapped over powerful conversational AI
- Make NLP-powered support bots and conversational workflows without any code
- Create bots that can qualify leads, schedule meetings, and/or support your customers 24/7
Manage all your customer conversations easily from one powerful dashboard
- Manage customer conversations via bots, live chat, Facebook, WhatsApp, Line, and more
- Sell and support better by leveraging user information, events, and conversation history
- Packed with powerful analytics for both humans and bots, AI-powered intent insights
Empower your sales, marketing, and customer support teams with live chat
- Provide instant gratification to your customers and increase customer satisfaction
- Qualify your leads better with lead generation chatbots that collect prospect information
- Tons of customization options to fine-tune the chat according to your brand image, and requirements
Leverage customer self-serve and FAQ bot to minimize incoming queries
- Set up your FAQs and knowledge base to let your customers help themselves
- Create and customize your own ‘Helpcenter’ using Kommunicate, and deploy it on your website
- Use the Kompose bot to answer queries by fetching answers directly from your FAQs
Integrate any NLP or LLM and deploy it on your favorite channels
Scale your business with a fully managed bot platform
Easily create your own or add third-party bots - everything in one place
Kompose
Create NLP powered bots and conversational workflows without any code
Dialogflow ES
Integrate bots made in Google's powerful bot builder Dialogflow, codeless-ly
Dialogflow CX
Add chatbots from Google's new and advanced visual chatbot builder
Create WhatsApp chatbot in 5 minutes without any coding
Mobile-SDK
Integrate chatbot in your Android and iOS Mobile App
Zendesk
Optimize your support by integrating Zendesk and Kommunicate
After using Kommunicate, we saw an increase of 980% in customer conversations. The chatbot-based automation does a lot for us - trigger a conversation, resolve customer queries, and even generate business opportunities that we can redirect to our sales executives.
By shifting customer requests to Kommunicate chat, we automated many of the repetitive tasks that our customer service team performs daily. We have been able to automatically contain 60% of incoming customer service requests for Epic Sports.
We were able to see a 20% dip in customer service request escalations in a few months using Kommunicate. Our waiting queues are dissolving much faster, and users are coming back to the chatbot, making it a preferred channel for escalating any question.
After we started using the Kommunicate chatbot, our team saved more than 2000 hours every month, which we were otherwise spending on doing repetitive tasks like answering FAQs. We were truly impressed with the way Kommunicate has evolved as a product over the last couple of years we have been associated with them.
We swear by excellent customer support
That is why we have made a software that does excellent customer support
Our support team and Eve (our friendly support bot) are like your extended team, and you can rely on us for best-in-class support and super-quick resolution
More than 80% of the public reviews by our users mention amazing and super fast customer support as one of our biggest strengths. See for yourself
Globally recognized by the world's leading reviewers
