How to Add Live Chat Plugin in WordPress Websites?

If you have ever thought about building a website or a blog, WordPress must have been a top of mind recall. WordPress is an online, open source blogging and website content management system.

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It powers a whopping 20 million websites on the internet. It is easily the most popular option for anyone looking to build a site (be a tech or non-tech guy). Nearly 30% of world’s top 1 million sites are powered by WordPress.

What gives WordPress an edge over other players is the amount, quality and accessibility of plugins to add numerous features in your website. In this post, I will guide you through simple steps to add a live chat plugin on your WordPress websites.

Firstly, choose a live chat plugin which you want to install on your website. I will take an example of Kommunicate, a live chat powered customer support platform. You can signup for free here and get the plugin script in a matter of seconds.

Adding Live Chat Plugin in WordPress Website

Step 1: Log in to WordPress

Simply log in to your website’s WordPress dashboard.

Step 2: Navigate to Plugins

From the left navigation panel, click on Plugins. Thereafter, click on Add New.

Step 3: Add New Plugin

Navigate to the search bar and search for ‘Insert Header and Footers’. You will see many options on the search result page. Click on the Install Now button for the Insert Headers and Footers plugin. Please make sure you Activate the plugin to make use of it.

Step 4: Open Headers and Footer Console

From the left navigation menu, click on Settings. Select Insert Headers and Footers from the Settings menu.

Step 5: Add the Live Chat Script

Signup for Kommunicate for free, and copy your live chat plugin script from Kommunicate dashboard -> Settings -> Install. Insert the copied script in the Script in Footer section of the Header and Footer console.

Voila! Live chat is now active on your website

Open the website and check out the chat plugin. You will find it in the bottom-right corner. Now your website visitors can chat effortlessly with you. You can manage the conversations and appearance from Kommunicate dashboard.

Adding live chat on your WordPress websites and as easy as it gets and does not require any coding skills or technical knowledge. Leverage the live chat to interact with your website visitor and customers easily.

At Kommunicate, we are envisioning a world-beating customer support solution to empower the new era of customer support. We would love to have you onboard to have a first-hand experience of Kommunicate. You can signup here and start delighting your customers right away.

P.S. — I thank Kusum from Kommunicate Team to put together the flow for adding live chat plugin in WordPress Websites.

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