{"id":26208,"date":"2025-07-15T12:30:00","date_gmt":"2025-07-15T12:30:00","guid":{"rendered":"https:\/\/www.kommunicate.io\/blog\/?p=26208"},"modified":"2025-07-15T11:43:52","modified_gmt":"2025-07-15T11:43:52","slug":"product-release-notes-june-2025","status":"publish","type":"post","link":"https:\/\/www.kommunicate.io\/blog\/product-release-notes-june-2025\/","title":{"rendered":"Here\u2019s What\u2019s New From June 2025 || Kommunicate Product Updates"},"content":{"rendered":"
\"\"<\/figure>\n\n\n

<\/p>\n\n\n\n

In June, we made major improvements to the document scanner and AI agent capabilities. You can now upload files to the knowledge source document scanner in just one click, streamlining the setup process. We\u2019ve also enhanced our AI agents with better fallback handling.\u00a0<\/p>\n\n\n\n

Additionally, all bot builders now support follow-up messages, making conversations more contextual and dynamic.<\/p>\n\n\n\n

Features<\/h2>\n\n\n\n

Auto-Upload Knowledge Source File<\/h3>\n\n\n\n
\"Knowledge<\/figure>\n\n\n\n

You can now upload your Knowledge Source documents into our Document Scanner with just one click. <\/p>\n\n\n\n

Improvements<\/h2>\n\n\n\n
    \n
  • We\u2019ve added the \u201cwrap text\u201d functionality to the entity fields, so that the text will wrap around and be visible even when the number of entities is larger.<\/li>\n<\/ul>\n\n\n\n
    \"Custom<\/figure>\n\n\n\n

    <\/p>\n\n\n\n

      \n
    • We\u2019ve added the latest Gemini models to Kommunicate.<\/li>\n<\/ul>\n\n\n
      \n
      \"Interface<\/figure>\n<\/div>\n\n\n

      <\/p>\n\n\n\n

        \n
      • We\u2019ve improved our support for table data. You can now preview and download tables. We\u2019ve also improved our markdown support to add structured messages to your chats. <\/li>\n<\/ul>\n\n\n
        \n
        \"Chat<\/figure>\n<\/div>\n\n\n
          \n
        • We\u2019ve added the ability to create follow-up messages to all the bot builders on our platform. <\/li>\n\n\n\n
        • If your AI agent is unable to respond to a request multiple times, it will now automatically hand off the conversation to a human agent. <\/li>\n\n\n\n
        • We\u2019ve improved our inline code implementation. Now, you can import coding libraries like OpenAI while using inline code. <\/li>\n<\/ul>\n\n\n\n

          <\/p>\n\n\n\n

          Bug Fixes<\/h2>\n\n\n\n
            \n
          • We fixed a data discrepancy issue between the “Download Data” and “Dashboard Overview” sections to ensure consistent reporting across views.<\/li>\n\n\n\n
          • We resolved an issue in the Notes feature where agents were not receiving email notifications when tagged.<\/li>\n\n\n\n
          • We fixed a bug in the Web SDK where the answer feedback component and copy-paste actions displayed incorrect colors.<\/li>\n\n\n\n
          • We addressed a problem in the Excel Scanner where using comparison symbols in questions caused errors during parsing.<\/li>\n\n\n\n
          • We fixed a routing issue where, even after an agent came online and conversations were reassigned from the waiting queue, the default assignee’s name continued to appear in the UI.<\/li>\n\n\n\n
          • We patched a security loophole that allowed users to edit articles from other applications. <\/li>\n\n\n\n
          • We resolved a vulnerability where the package-lock.json file was unintentionally exposed.<\/li>\n\n\n\n
          • We fixed a security issue where password reset tokens were being leaked to third-party domains.<\/li>\n\n\n\n
          • We closed an HTML injection vulnerability that allowed malicious profile names to execute code in “Forgot Password” emails.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

            In June, we made major improvements to the document scanner and AI agent capabilities. You can now upload files to the knowledge source document scanner in just one click, streamlining the setup process. We\u2019ve also enhanced our AI agents with better fallback handling.\u00a0 Additionally, all bot builders now support follow-up messages, making conversations more contextual<\/p>\n","protected":false},"author":19,"featured_media":26219,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[23],"tags":[],"class_list":{"0":"post-26208","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-product-updates"},"yoast_head":"\nKommunicate Blog \u2014 Insights on AI-Powered Customer Support<\/title>\n<meta name=\"description\" content=\"Improvements and feature releases from Kommunicate in the month of June 2025\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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