Both of these platforms are free to use. Kommunicate comes with a codeless Amazon Lex integration<\/a>. Hence you can quickly play around with rich messages in Amazon Lex bot.<\/p>\n\n\n\n Now, let’s dive deep into how to add rich message button response in Amazon Lex bot.<\/p>\n\n\n\n Suggested replies are nothing but button responses your users can choose in order to chat with the bot. They are also referred to as \u201cSuggestion Chips\u201d by Google Assistant\/Dialogflow and \u201cQuick Replies\u201d by Facebook messenger. See an example below:<\/p>\n\n\n You can easily add Suggested Reply buttons in your Amazon Lex bot. In the response section of an intent, choose Custom Markup.<\/p>\n\n\n\n Now, referring to the previous image, you can use this code snippet to set up Suggested Replies. Copy the below code and add it in the Custom Markup inside the Responses section.<\/p>\n\n\n Just save the response and run it through Kommunicate. You will be able to recreate the bot with rich messaging buttons we had shown in the image.<\/p>\n\n\n Link buttons, as go by the name, navigate you to different webpages. They are handy to share links and information across.<\/p>\n\n\n To create a link button, add the follow-up Intent to one of the above-suggested replies. In the above image, I have taken the example for the \u201cProduct Tour\u201d<\/strong> suggested reply.<\/p>\n\n\n\n The following is the code snippet we have added inside ProductTourFollowuP intent<\/strong> to render the link button. <\/p>\n\n\n You can modify the button and other texts according to your needs. Once you are done with the modifications, you can see it live in action on your website and mobile apps<\/a>. Follow these instructions<\/a> to add the Amazon Lex chatbot to your website and mobile apps.<\/p>\n\n\n\n![\"try](\"https:\/\/www.kommunicate.io\/blog\/wp-content\/uploads\/2023\/06\/Healthcare-CTA-1-\u2013-1-1-3-1024x250.png\")
<\/a><\/figure>\n\n\n\nSuggested Replies<\/h3>\n\n\n\n
![\"lex](\"https:\/\/www.kommunicate.io\/blog\/wp-content\/uploads\/2020\/02\/Frame-61.png\")
<\/figure>\n<\/div>\n\n\n![\"response](\"https:\/\/www.kommunicate.io\/blog\/wp-content\/uploads\/2020\/02\/amazon-lex-2.png\")
<\/figure>\n\n\n\n\n{\n "platform": "kommunicate",\n "message": "Hi! Welcome to Kommunicate. How may I help you?\nPlease select one of the options as it will help us in responding faster.",\n "metadata": {\n "contentType": "300",\n "templateId": "6",\n "payload": [\n {\n "title": "Just checking out",\n "message": "Just checking out"\n },\n {\n "title": "Product Tour",\n "message": "Product Tour"\n },\n {\n "title": "Talk to human",\n "message": "Talk to human"\n },\n {\n "title": "I have a query",\n "message": "I have a query"\n }\n ]\n }\n}\n<\/pre><\/div>\n\n\n![\"CTA](\"https:\/\/www.kommunicate.io\/blog\/wp-content\/uploads\/2023\/01\/How-to-1.png\")
<\/a><\/figure>\n<\/div>\n\n\nLink Button<\/strong><\/h3>\n\n\n\n
![\"Link](\"https:\/\/www.kommunicate.io\/blog\/wp-content\/uploads\/2020\/02\/Frame-62.png\")
<\/figure>\n<\/div>\n\n\n\n
![\"Screenshot](\"https:\/\/www.kommunicate.io\/blog\/wp-content\/uploads\/2020\/02\/amazon-lex-4.png\")
<\/figure>\n\n\n\n![\"Screenshot](\"https:\/\/www.kommunicate.io\/blog\/wp-content\/uploads\/2020\/02\/amazon-lex-5.png\")
<\/figure>\n\n\n\n\n<pre class="wp-block-code"><code>\n{\n "platform": "kommunicate",\n "message": "Glad to know you are interested in our product",\n "metadata": {\n "contentType": "300",\n "templateId": "3",\n "payload": [{\n "type": "link",\n "url": "https:\/\/dashboard.kommunicate.io\/signupV2",\n "name": "Create a free account"\n },\n {\n "type": "link",\n "url": "https:\/\/docs.kommunicate.io\/docs\/web-installation",\n "name": "Documentation",\n "openLinkInNewTab": false\n }\n ]\n }\n}<\/code><\/pre>\n\n<\/pre><\/div>\n\n\n