FAQ Chatbot: Build Your Own FAQ Bot

Automate first-level support using FAQ bots built over a powerful helpcenter solution.

Trusted globally by leading enterprises and growing startups

The impeccable impact of customer service automation using Kommunicate


Jump in customer conversations


Queries resolved without human involvement

8h 31m

Average person-hours saved every day


Reduction in average resolution time

Let your customers help themselves

Simple, instantaneous search

Instant search for your customers to find what they are looking for, easily and faster

helpcenter-feature search
helpcenter-feature customizable interface

Beautiful, customizable interface

A beautifully designed, customizable interface to publish your knowledge base on the web

Intelligent FAQ chatbot

Connect your Kompose bot, to answer queries and handoff the conversations to humans for complex queries

helpcenter-feature intelligent FAQ chatbot
Knowledge base software helps in answering up to 80% of customer queries automatically

Scalable customer service

Reduce ticket volumes and incoming queries, scale smartly using the knowledge base and automation


All in one software for new age customer support

Complete customer support suite with live chat + support team inbox + bots and automation + knowledge base

Jamenson Alvarez

Jamenson Alvarez

Latam Digital Marketing

Read Jamenson's story

After using Kommunicate, we saw an increase of 980% in customer conversations. The chatbot-based automation does a lot for us - trigger a conversation, resolve customer queries, and even generate business opportunities that we can redirect to our sales executives.

Tom Bulis

Tom Bulis


Read Tom's story

By shifting customer requests to Kommunicate chat, we automated many of the repetitive tasks that our customer service team performs daily. We have been able to automatically contain 60% of incoming customer service requests for Epic Sports.

Jitesh Karamchandani

Jitesh Karamchandani

Vakil Search

Read Jitesh's story

We were able to see a 20% dip in customer service request escalations in a few months using Kommunicate. Our waiting queues are dissolving much faster, and users are coming back to the chatbot, making it a preferred channel for escalating any question.

Srinivas Reddy

Srinivas Reddy


Read Srinivas's story

After we started using the Kommunicate chatbot, our team saved more than 2000 hours every month, which we were otherwise spending on doing repetitive tasks like answering FAQs. We were truly impressed with the way Kommunicate has evolved as a product over the last couple of years we have been associated with them.

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