What is a Healthcare Chatbot?
In 2018, the global healthcare Chatbots market was worth $116.9 million, and by 2026, it is predicted to be worth $345.3 million, with a CAGR of 14.5 percent from 2019 to 2026.In 1966, Weizenbaum built ELIZA, the first conversational agent, who played the role of a person-centered Rogerian psychotherapist. Patients who spoke with the conversational robot had a positive experience, making this a game-changing contribution to the area of AI.
A Chatbots is a sort of artificial intelligence system that is one of the most basic and widely utilized types of intelligent human-computer interaction (HCI). It is a type of computer software that, when spoken to through chat input, responds as if it were an intelligent being that knows one or Natural Language Processing (NLP).
Medical Chatbots are artificial intelligence-driven conversational systems that make communication easier. Obtaining the patient's medical information expedites the procedure and improves efficiency. These bots can also help procure relevant healthcare data available to the appropriate user at the right time, which can be life-saving. Furthermore, healthcare Chatbots may automate all lower-level and repetitive duties that would normally be performed by a representative, allowing patients to get support 24 hours a day, seven days a week. Patients can avoid waiting for hours in a queue for a person to respond to their questions by using a Chatbot.