Supercharge your
Zendesk Chat
with the power of AI

Infuse the power of Conversational AI into your Zendesk Chat. Automate repeated queries with the AI chatbot and seamlessly transfer escalated queries to human agents, all within the Zendesk CRM.

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Tom Bullis

(CEO - Epic Sports)

"By shifting customer requests to Kommunicate chat, we automated many of the repetitive tasks that our customer service team performs daily. We have been able to automatically contain 60% of incoming customer service requests for Epic Sports."

- Tom Bullis (CEO - Epic Sports)

Trusted globally by leading enterprises and growing startups

A better way of building AI chatbots for your

Zendesk Dashboard

Allow AI to handle repetitive tasks, while agents tackle complex issues

Integrating Kommunicate AI into your existing Zendesk Chat takes only a few clicks. Train the AI with your Zendesk Helpcenter content so that it can resolve most queries without human involvement, saving on costs.

Gives your businesses the ability to scale smarter

With Kommunicate’s automation + human approach, create a best-of-all-worlds scenario, where agents get to use their empathy, critical thinking, and creativity on problems that matter most and deflect the rest. Scale smarter by reducing customer enquiry response rate by 30%.

Make better decisions

Understanding the performance of your automation shouldn't be a guessing game. Kommunicate's chatbot platform has an intuitive, easy-to-understand Analytics Dashboard that provides the data and direction you need to drive business outcomes.

Move seamlessly from AI to agent

Automatically hand-off the conversation to humans if the bot is unable to answer. Customers chat asynchronously, with seamless escalation to live support when it's needed. Zendesk agents can serve customers in real time by entering and exiting the chat without interrupting the flow of conversation

Diminish the low-value enquiries, and frustration, that agent faces

Repetitive, mundane work is one of the key contributors to agent dissatisfaction. Automate 80% repeated customer enquiries that will be handled by Kommunicate’s bot and let your agents handle queries that matter the most.

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Know That

You Are In

Good Hands

"We use Kommunicate with our clients to integrate bots and human support. It's easy to configure and use. Also, the support team is great!"

Jorge Esteban C.

CEO at B4B Company

"Advanced in terms of SDK support like they support flutter along with other native app development tools. Nice integration and ever-increasing features."

Srinivas R.

Co Founder & CTO at TaxBuddy

"Great team helping make our implementation super easy! Wide-ranging, flexible features, and easy integration with our current interface."

Alex Zimmermann

Bizops, MobilizeAmerica

"This solution makes your online support more responsive and prevents the loss of time in searching for the history of the conversation with the client."