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Lite

For growing companies with small teams

$100

/mo

billed monthly

$1000

/yr

billed annually

  • Generative AI
  • Websites and e-commerce
  • Bot to human hand-off
  • Dialogflow, Amazon Lex, IBM Watson
  • Live Chat widget

Plan highlights

  • MTU Overage at $0.01
  • Kompose GUI bot builder, Dialogflow ES & CX, Amazon Lex, IBM Watson
  • Websites, web-apps and e- commerce stores (Bigcommerce, Shopify, Magento & Prestashop), Whatsapp
  • No CRM integrations
  • Bot to human hand-off
  • Basic reports
  • 3 months chat history
  • Basic support (24/7)
    • Email
    • Live chat
    • Knowledge base

Advanced

Most Popular

For high growth companies and large teams

$200

/mo

billed monthly

$2000

/yr

billed annually

  • Multilingual bots
  • Ready to use bot templates
  • Bot & agent analytics
  • Omnichannel support
  • CSAT Rating

Everything in Lite plus...

  • MTU Overage at $0.01
  • Advance Kompose bot builder
    • Facebook
    • Telegram
    • Mobile SDKs
    • Pipedrive
    • Agile CRM
  • Ready to use templates
  • Bot and CSAT analytics
  • 1 year chat history
  • Priority support (24/7)
    • Email
    • Live chat
    • Knowledge base

Scale

For high growth companies and large teams

$400

/mo

billed monthly

$4000

/yr

billed annually

  • Self-learning AI
  • Auto-resolve
  • Whitelabel solutions
  • Custom Integrations
Talk to Us

Everything in Grow plus...

  • MTU Overage at $0.01
  • Custom bot
  • All channels
    • Zendesk
    • Zapier
  • Teams and departments
  • Advanced intent analytics
  • Unlimited chat history
  • Premium support (24/7)
    • Email
    • Call
    • Live chat
    • Knowledge base

Business

For enterprises with dedicated support team

Custom Pricing

  • Custom made chatbot
  • On Demand Custom Report
  • All Custom Integrations
  • SAML-based single sign-on (SSO)
Take Demo

Everything in Scale plus...

  • Unlimited users who interact with bot/month
  • Custom made chatbots
  • All channels
  • Custom integrations
  • SAML-based single sign-on (SSO)
  • On demand custom reports
  • Unlimited chat history
  • Premium support (24/7)
    • Email
    • Call
    • Live Chat
    • Knowledge base
    • Dedicated account manager

Enterprise

For enterprises with customized needs

Custom Pricing

Custom Pricing

  • Advanced Analytics
  • Auto-resolve
  • Whitelabel solutions
  • Professional Services
  • Staging Environment
Take Demo

Everything in Advanced plus...

  • Custom
  • Custom made chatbots
  • All channels
    • Zendesk
    • Zapier
  • Teams and departments
  • Advanced intent analytics
  • Unlimited chat history
  • Premium support (24/7)
    • Email
    • Call
    • Live chat
    • Knowledge base
    • Dedicated account Manager

Trusted globally by leading enterprises and growing startups

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  • montero logo
Features
Lite
Advanced
Enterprise
Features Lite Advanced Scale Enterprise
Teammates included in base price 2 5 10 Talk to us
Cost per additional teammate $20/mo $30/mo $50/mo Talk to us
Monthly Tracked User (MTU) who interact with bot 500 5,000 10,000 Talk to us
Overage $0.01 per MTU $0.01 per MTU $0.01 per MTU $0.01 per MTU
Bot Integration
Unlimited bots with Flow Designer
Bot to human hand-off
Dialogflow ES & CX integration
Amazon Lex integration
IBM Watson integration
Kompose GUI bot builder Upto 25 intents
OpenAI icon OpenAI
Custom bot - -
Generative AI
Train bot on documents 2 documents (30MB per file) 4 documents (30MB per file) Custom Custom
Train bot on help centers, FAQs, and URLs 5 URLs 10 URLs Custom Custom
Custom bot persona
Omni Channel
Web
Mobile (Android, iOS, Flutter, ReactNative, Ionic/Capacitor) -
Campaign Messaging -
Whatsapp 1 Phone number 2 Phone numbers Custom
Facebook -
Telegram -
Line -
Viber -
Integrations
Agile CRM -
Pipedrive -
Salesforce - -
Zapier - -
Zendesk - -
API access for deeper level integration - -
SAML-based single sign-on (SSO) - - -
Custom integration with your system - - -
Google Analytics - -
Time Savers
Quick replies
Ready to use bot templates -
Import/Export bot -
Import bot intents from CSV -
Auto-resolve conversations - -
Resolve conversations through bot - -
Connect helpcenter with bot -
Chat Widget
Live chat widget
Widget customization Basic Advanced Remove Kommunicate branding Whitelabel
Welcome & Away messages
Greeting messages
CSAT Rating -
Pre chat lead collection -
Text-to-speech support -
Conversation
Conversation routing rules
Chat history 3 months 1 year Unlimited Unlimited
Mobile apps for your team ( iOS & Android)
Email and push notifications
Conversation reassignment rules - -
Analytics & Reports
Basic reports
Advanced analytics -
Bot analytics -
CSAT analytics -
Advanced intent analytics - -
Download reports - -
Scheduled reports - -
On demand custom reports - - -
Sync data with your backend - - -
Team, Role & Permissions
Team roles & permissions Basic Multiple Roles Multiple Roles Custom
Teams & departments - -
Installation
Website & Mobile App Single Single Multiple Multiple
Web SDKs
Mobile SDKs -
Webhooks - -
Custom domain mapping - - -
Miscellaneous
Chat transcripts -
Tags -
Fallback emails -
Localization -
Helpcenter - FAQs -
Data in your region - - -
Support
SLA - Standard Premium Custom
Email
Knowledge base
Live chat
Phone - -
Personalized onboarding - - -
Product training - - -
Dedicated account manager - - -
Lite
Advanced
Enterprise
Lite Advanced Scale Enterprise
Teammates included in base price
2 5 10 Talk to us
Cost per additional teammate
$20 $30 $50 Talk to us
Monthly Tracked User (MTU) who interact with bot
1,000 5,000 10,000 Talk to us
Overage
$0.01 per MTU
Bot Integration
Unlimited bots with Flow Designer
Bot to human hand-off
Dialogflow ES & CX integration
Amazon Lex integration
IBM Watson integration
Kompose GUI bot builder
Upto 25 intents
OpenAI icon OpenAI
Custom bot
- -
Generative AI
Train bot on documents
2 documents (30MB per file) 4 documents (30MB per file) Custom Custom
Train bot on help centers, FAQs, and URLs
5 URLs 10 URLs Custom Custom
Custom bot persona
Omni Channel
Web
Mobile (Android, iOS, Flutter, ReactNative, Ionic/Capacitor)
-
Campaign Messaging
-
Whatsapp
1 Phone number 2 Phone numbers Custom
Facebook
-
Telegram
-
Line
-
Viber
-
Integrations
Agile CRM
-
Pipedrive
-
Salesforce
- -
Zapier
- -
Zendesk
- -
API access for deeper level integration
- -
SAML-based single sign-on (SSO)
- - -
Custom integration with your system
- - -
Google Analytics
- -
Time Savers
Quick replies
Ready to use bot templates
-
Import/Export bot
-
Import bot intents from CSV
-
Auto-resolve conversations
- -
Resolve conversations through bot
- -
Connect helpcenter with bot
- -
Chat Widget
Live chat widget
Widget customization
Basic Advanced Remove Kommunicate branding
Welcome & Away messages
Greeting messages
CSAT Rating
-
Pre chat lead collection
-
Text-to-speech support
-
Conversation
Conversation routing rules
Chat history
3 months 1 year Unlimited
Mobile apps for your team ( iOS & Android)
Email and push notifications
Conversation reassignment rules
- -
Analytics & Reports
Basic reports
Advanced analytics
-
Bot analytics
-
CSAT analytics
-
Advanced intent analytics
- -
Download reports
- -
Scheduled reports
- -
On demand custom reports
- - -
Sync data with your backend
- - -
Team, Role & Permissions
Team, Role & Permissions
Basic Multiple Roles Custom
Teams & departments
- -
Installation
Website & Mobile App
Single Single Multiple
Web SDKs
Mobile SDKs
-
Webhooks
- -
Custom domain mapping
- - -
Miscellaneous
Chat transcripts
-
Tags
-
Fallback emails
-
Localization
-
Helpcenter - FAQs
- -
Data in your region
- - -
Support
SLA
- Standard Premium Custom
Email
Knowledge base
Live chat
Phone
- -
Personalized onboarding
- - -
Product training
- - -
Dedicated account manager
- - -
Book a Demo
Lula
Uplifted CSAT Score by 40%
We improved our CSAT score, resolution time, and first contact time by constantly analyzing the conversations and instantly acting upon them.
Mushra Hartley

Mushra Hartley

Head of Operations, Lula

Watch video Read Case Study
Mushra Hartley
Conte
90% of queries automated
Kommunicate helped us champion self-serve for our customers. Our customers save more than 4,000 hours each month with the AI chatbot.
Carlos De Lieto Vollaro

Carlos De Lieto Vollaro

Customer Experience Manager, Conte.IT

Watch video Read Case Study
Carlos De Lieto Vollaro

Frequently Asked Questions

There is a limit to the number of users you can have with each plan. Although, with a single user, you can have as many chats as you want, and there is no limit on the number of messages exchanged. Though, we expect you to adhere to our fair usage policy.

You can add as many agents in Kommunicate as you want. You will be charged on the basis of the number of agents you have.

Yes, we do have a partnership plan for agencies. Please reach out to our partnership team here: partners@kommunicate.io for more details about partnerships.

You can signup for free to avail the benefits of the full-fledged support platform for 30 days. Credit card details are not required for the trial period. Post the 30 days period, you can choose your preferred plan to continue using the platform.

Yes, we are committed to your data privacy and security. Please review our privacy policy to know more. If you have any questions about data privacy and security, you can mail us at privacy@kommunicate.io.

No, you can exchange as many messages as you want.

Yes, you can use Kommunicate with just bots. Please contact us here.

Yes, get in touch with us here.