Automate communication at your university with generative AI
Utilize the power of Kommunicate's generative AI-powered bot to connect with, influence, and support students, while providing educators and staff with round-the-clock access to crucial information
✓ 30 days trial ✓ Generative AI ✓ No credit card required
World’s leading educational institutions use Kommunicate
Reduce more than 80% of university service calls by directing service requests to chatbots
Provide a stellar student experience
Communication at universities does not have to be cumbersome. Make it easy for your students to get support and information instantaneously.
- Find and apply for courses easily
- Modernize the application process
- Move orientation process online
- Access financial aid and other information
- Chat with experts for doubts and questions
Digitize operations and communication for staff
Take your campus truly digital, and make your staff’s life easier by providing them vital tools to help students and themselves.
- Help the staff find myriad of information
- Search for amenities easily & access them
- Effective collaboration between faculty, staff, and students
- Easily avail parking, library, & other information
- Help facilitate remote learning and teaching
Simplify tasks for student service teams
Human + chatbot hybrid system to escalate issues. A fully managed platform for student service teams to handle live chat conversations.
- Automatic chatbot to human handoff
- Handoff to humans on request
- Unified chatbot and live chat widget
- Live agent dashboard to manage conversations
- Access FAQs and create knowledge-base
A full-fledged platform for managing customer support for educational institutions
Make your own education chatbots using AI chatbot builder, integrate any third-party chatbot, or request a custom chatbot from us - you have got them all.
Bot to human handoff
Seamlessly hand off the conversation to humans if the chatbot is unable to answer or the user wants to talk to the student service team for escalated issues.
Easily manage, reply, and resolve customer conversations using the dashboard. Access relevant students and staff information.
Multiple support channels
Manage requests from multiple channels such as chatbots, live chat, Facebook, WhatsApp, Line, and other sources in one place.
Access actionable reports on the performance of your chatbots and university service team. Improve the student lifecycle experience at your institute.
Easily integrate your chatbot with your websites, web apps, CMS, and mobile apps. Free integration support and guidance on request.
It is a remarkable product, driven by an exceptional team that ensures success through on-the-spot support, unwavering responsiveness, and remarkable flexibility. We’ve integrated our Zendesk helpdesk with their chatbot and have seen remarkable conversions.
The customer support team at Kommunicate is very quick, very efficient, and most importantly, very kind. They are always there to help you out in case of any queries, and I feel this level of support will go a long way in strengthening our relationship with the team.
After we started using the Kommunicate chatbot, our team saved more than 2,000 hours every month, which we were otherwise spending on doing repetitive tasks like answering FAQs. We were truly impressed with the way Kommunicate has evolved as a product over the last couple of years we have been associated with them.