Automate communication at your university with generative AI

Utilize the power of Kommunicate's generative AI-powered bot to connect with, influence, and support students, while providing educators and staff with round-the-clock access to crucial information

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World’s leading educational institutions use Kommunicate

80%

Reduce more than 80% of university service calls by directing service requests to chatbots

Provide a stellar student experience

Communication at universities does not have to be cumbersome. Make it easy for your students to get support and information instantaneously.

  • Find and apply for courses easily
  • Modernize the application process
  • Move orientation process online
  • Access financial aid and other information
  • Chat with experts for doubts and questions
Everything on fingertips

Digitize operations and communication for staff

Take your campus truly digital, and make your staff’s life easier by providing them vital tools to help students and themselves.

  • Help the staff find myriad of information
  • Search for amenities easily & access them
  • Effective collaboration between faculty, staff, and students
  • Easily avail parking, library, & other information
  • Help facilitate remote learning and teaching
Everything on fingertips

Simplify tasks for student service teams

Human + chatbot hybrid system to escalate issues. A fully managed platform for student service teams to handle live chat conversations.

  • Automatic chatbot to human handoff
  • Handoff to humans on request
  • Unified chatbot and live chat widget
  • Live agent dashboard to manage conversations
  • Access FAQs and create knowledge-base
Everything on fingertips

A full-fledged platform for managing customer support for educational institutions

Chatbot platform

Make your own education chatbots using AI chatbot builder, integrate any third-party chatbot, or request a custom chatbot from us - you have got them all.

Bot to human handoff

Seamlessly hand off the conversation to humans if the chatbot is unable to answer or the user wants to talk to the student service team for escalated issues.

Team dashboard

Easily manage, reply, and resolve customer conversations using the dashboard. Access relevant students and staff information.

Multiple support channels

Manage requests from multiple channels such as chatbots, live chat, Facebook, WhatsApp, Line, and other sources in one place.

Advanced analytics

Access actionable reports on the performance of your chatbots and university service team. Improve the student lifecycle experience at your institute.

Cross-platform integration

Easily integrate your chatbot with your websites, web apps, CMS, and mobile apps. Free integration support and guidance on request.

Omar Mahdi

Omar Mahdi

Customer Experience Product Manager, Rain

It is a remarkable product, driven by an exceptional team that ensures success through on-the-spot support, unwavering responsiveness, and remarkable flexibility. We’ve integrated our Zendesk helpdesk with their chatbot and have seen remarkable conversions.

Carlos De Lieto Vollaro

Carlos De Lieto Vollaro

Customer Experience Manager, Conte.IT

The customer support team at Kommunicate is very quick, very efficient, and most importantly, very kind. They are always there to help you out in case of any queries, and I feel this level of support will go a long way in strengthening our relationship with the team.

Mushra Hartley

Mushra Hartley

Head of Operations, Lula

With Kommunicate we improved our CSAT score, resolution time, and first contact time by constantly analyzing the conversations and instantly acting upon them. We’ve uplifted our CSAT score by 40% with the Kommunicate bot.

Srinivas Reddy

Srinivas Reddy

CTO and Co-Founder, TaxBuddy

After we started using the Kommunicate chatbot, our team saved more than 2,000 hours every month, which we were otherwise spending on doing repetitive tasks like answering FAQs. We were truly impressed with the way Kommunicate has evolved as a product over the last couple of years we have been associated with them.

Gayatri Natarajan

Gayatri Natarajan

Co-Founder, Amiga

Kommunicate helped Amiga solve the key problem of bringing conversational AI to parenting, through a simple, user friendly, and intuitive interface.

Ryan Tapfumaneyi

Ryan Tapfumaneyi

Senior Software Development Manager, Telone

We needed an AI chatbot platform that integrates with Dialogflow and WhatsApp. With Kommunicate we were able to reduce 25% of the workload from our customer support agents.