In the month of September, we have added some powerful features to your favorite customer support tool. If you have missed previous versions of product updates, Read here. Web…
Problem-solving is a very important ingredient of high-quality customer service. As long as you have a product, people will come to you and tell you they have problems…
Zendesk is a customer support ticketing software which allows companies to track and respond to customer requests. Now you can Integrate Kommunicate with Zendesk. The powerful combination of…
Agile CRM is an all in one platform with Marketing, Sales and Service automation. Now you can integrate your favorite customer support tool Kommunicate with Agile CRM to…
Everyone one of us already aware that customer experience plays an important role in the current competitive market. Gartner’s report also says that 80% of businesses are going…
Your favorite customer support tool is updated with more powerful features and improvements. The August release includes the latest version of iOS SDK, Bug fixes and major improvements…
Consumers are overwhelmed with company communications every single day. As a result, businesses and brands need to find ways to foster a much deeper relationship with their customers.…
Amazon Lex is a service by AWS for building conversational interfaces into any application using voice and text. Lex has quickly become popular among the chatbots enthusiasts. Notably,…
Your favorite customer support tool got some powerful updates and features in the month of July. The recent update includes the multiple language support for welcome messages, the…
You know that amazing satisfaction when a customer service representative treats you like royalty. Perhaps you’ve struggled with a faulty bike, clothes that looked different online or nightmares…