What is customer loyalty? Customer loyalty refers to the loyalty of customer towards Brand/Product/Service. Here the customers are willing to make a repeated purchase from a particular brand.…
Chatbots are a revolution in customer communication. Nowadays, companies are relying heavily on chatbots to automate and reduce the workload on humans. At Kommunicate, we evaluated many chatbot…
We pour a lot of passion and creativity into making our product better each and every day. The April version of the product release includes the Latest version…
Conversations with customers have become the need of the hour for businesses. Now we are witnessing a paradigm shift from mass-centered to granular, account-based approach. Banks and other…
According to research, 52% of consumers repurchase from companies which offer live chat support. That’s why growing industries prefer to integrate the live chat option with their website…
The financial year is over and I get that you were busy in closing your year-end work but the grind continues. Meanwhile, here at Kommunicate, our product and…
Every aspect of your business has its own terminology. These terminologies facilitate better internal communication and also improves their customer communications. Additionally, this helps in a team and…