Nowadays, there is no shying away from the fact that customer service is the new marketing. It is not enough to just pour in offers and money to…
Our team is working hard each and every day to bring the best customer support software experience to you. This time we have done a lot of improvements…
There are numerous posts about developing a chatbot using Dialogflow. But creating chatbot isn’t enough. Connecting Dialogflow to the web interface is even more interesting and challenging. With…
What is customer loyalty? Customer loyalty refers to the loyalty of customer towards Brand/Product/Service. Here the customers are willing to make a repeated purchase from a particular brand.…
Chatbots are a revolution in customer communication. Nowadays, companies are relying heavily on chatbots to automate and reduce the workload on humans. At Kommunicate, we evaluated many chatbot…
We pour a lot of passion and creativity into making our product better each and every day. The April version of the product release includes the Latest version…
Conversations with customers have become the need of the hour for businesses. Now we are witnessing a paradigm shift from mass-centered to granular, account-based approach. Banks and other…