We hope you had a great time celebrating the festive season and the new year. Meanwhile, here at Kommunicate, we cooked some interesting features up, fixed a few…
Creating pull requests and reviewing them are two of the most common tasks in a developer’s daily schedule. Most projects have a common guideline which developers need to…
The demand for customer support software is massive. Customer support and service industry is a whopping $30B market. Earlier, the most common way used by the companies was…
In the previous post, we presented you with a simple and effective guide to integrating dialog flow bot in a website and Android. In this article, we will…
Chatbots have been there for long, and so has the speculation that one day they will replace humans in the workplace. Although chatbots are still looked at with…
As a designer building a Customer Support Saas product, one thing that really hit me early on is how similar the basics of Customer Support and UX are. Being…