ChatGPT has already entered the product manager’s toolkit to design and implement unique user experiences. Its impact is profound – where it has also changed the job description…
OpenAI continues to push the boundaries of artificial intelligence with its latest release: Swarm, an open-source, lightweight multi-agent orchestration framework. Launched just this past Friday evening, Swarm promises…
AI has become an increasingly popular tool for customer service functions worldwide. This is because of its efficiency in driving better resolutions quicker while maintaining a CSAT score…
This September, we shipped more than we slept. We have many releases that will smoothen the operation flows for global customer support leaders. This month, we worked on…
WhatsApp Business API from Meta lets businesses talk directly with their customers through one of the most popular social messaging apps. With over 2 billion monthly active users,…
E-commerce is one of the fastest-growing global industries, achieving a global scale of 5.7 trillion in 2024. Given this scale, the industry also has a lot of potential…
Cathy Pearl, a design manager for Google Assistant, said, “Conversational design in chatbot creates conversational experiences that teach computers how to interact like humans.” With the increasing use…
Many businesses have adopted AI to scale different functions across their workflow. New models like Open AI o1 are expected to drive this adoption further. However, like every…
Founded in 2016 and based in Santiago, Chile, Easybots is a tech company specializing in developing chatbots for large enterprises. The company leverages artificial intelligence to deliver innovative…
The recent launch of ChatGPT o1 (also called Strawberry) has sent the entire Artificial Intelligence (AI) universe in a new direction. Not only does the new o1 model…
How does Google know which sport you’re referring to when you search for “football?” Google uses semantic search to understand the intent behind your questions. So, if you’re…