Automate customer support with the most powerful no code chatbot builder
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Kommunicate is a no-code chatbot builder that is easy to use and even easier to set up. Create a chatbot within minutes and integrate it on your website to proactively engage with your visitors, collect emails and book meetings using chatbots that are always available.
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Creating a chatbot no more requires writing long and complex code - with Kompose’s simple, intuitive and easy to use interface, it is now easier than ever to create a chatbot and use it as the first line of defense for handling customer queries round the clock.
Things may not always go “according to plan” and hence, we have built a seamless chatbot to human hand-off feature where your chatbot can quickly transfer control to a live human agent to handle any escalations ensuring your customer queries never go unanswered.
Easily build and deploy chatbots on your website and mobile apps to stay connected with your customer all the time. With support for 40+ languages, your bot is always ready to handle a global audience coming from different channels such as WhatsApp, Facebook Messenger, Line, Telegram.
Customize the chatbot as per your brand guidelines and provide a personalized experience to your customers every time they interact with you. Stay on top of your chatbot and agent performance through advanced analytics available on the dashboard.
With Kommunicate dashboard you can measure the effectiveness of your chatbot by advanced intent analytics. Connect your knowledge-base to fetch answers from it.Instantly connect with your other third-party tools.
After using Kommunicate, we saw an increase of 980% in customer conversations. The chatbot-based automation does a lot for us - trigger a conversation, resolve customer queries, and even generate business opportunities that we can redirect to our sales executives.
By shifting customer requests to Kommunicate chat, we automated many of the repetitive tasks that our customer service team performs daily. We have been able to automatically contain 60% of incoming customer service requests for Epic Sports.
We were able to see a 20% dip in customer service request escalations in a few months using Kommunicate. Our waiting queues are dissolving much faster, and users are coming back to the chatbot, making it a preferred channel for escalating any question.
After we started using the Kommunicate chatbot, our team saved more than 2000 hours every month, which we were otherwise spending on doing repetitive tasks like answering FAQs. We were truly impressed with the way Kommunicate has evolved as a product over the last couple of years we have been associated with them.
A chatbot builder refers to software that is utilised to ideate, create and implement chatbots across various media. Earlier, chatbot builders needed skilled developers or coders, but advancement in this technology has enabled users to build chatbots without code. Bot builders such as Kommunicate’s Kompose offer an intuitive drag-and-drop interface to easily build the required chatbot.
There are various chatbot builders that offer a variety of solutions to businesses in need of automated customer support. Selecting the right chatbot builder that suits your business needs will make all the difference in the chatbot you can create. Kommunicate’s AI-powered chatbots and smart automation come with customer support for modern teams including omnichannel support and codeless bot integration that is highly customizable.
While chatbots are great at automating simple tasks, acquiring a chatbot that suits your business requirement can be challenging. A no-code chatbot builder can help you here, such as Kommunicate’s Kompose which helps you train several Chatbots according to your specific requirements, ensuring that your customers are never left without adequate support.
A custom chatbot when outsourced to external agencies might run up operation costs, and even have issues with customization patterns. But this does not have to be the case with Kommunicate’s granular pricing that helps your business scale with time. You could begin with our Start plan and upgrade as your company’s chatbot-centric support needs grow with time.
