Elevate customer service with Facebook Messenger chatbot
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Unleash the power of Facebook chatbot
Unleash the power of Facebook chatbot
Facebook is the most popular messaging application globally with over 2.9 billion users
Stay connected with your customers 24X7
Engage with your customers in their most preferred messaging apps
Save time with Quick replies
Provide faster response by using ready to use chatbot template messages
Scale your business through Kommunicate's Facebook chatbot
- Generate more leads
- Reduce customer support cost
- Improve overall customer satisfaction score
Create your Facebook chatbot in 3 simple steps
Step 1
Build a chatbot
Step 2
Integrate chatbot with Facebook API
Step 3
Test your chatbot
A NO-CODE hybrid chat-bot builder like none other
- Powerful and robust conversational AI system
- Simple and intuitive GUI that requires zero coding skill
- Rich messaging support for a smooth user experience
- Seamless chatbot to human handoff for complex queries
The Kommunicate advantage
- Integrate with Facebook in just 5 minutes
- Interact with your customers directly from an interactive dashboard
- Get all your conversation from Facebook on the Kommunicate dashboard
- Transparent pricing - Choose a plan that meets your business requirement
After using Kommunicate, we saw an increase of 980% in customer conversations. The chatbot-based automation does a lot for us - trigger a conversation, resolve customer queries, and even generate business opportunities that we can redirect to our sales executives.
By shifting customer requests to Kommunicate chat, we automated many of the repetitive tasks that our customer service team performs daily. We have been able to automatically contain 60% of incoming customer service requests for Epic Sports.
We were able to see a 20% dip in customer service request escalations in a few months using Kommunicate. Our waiting queues are dissolving much faster, and users are coming back to the chatbot, making it a preferred channel for escalating any question.
After we started using the Kommunicate chatbot, our team saved more than 2000 hours every month, which we were otherwise spending on doing repetitive tasks like answering FAQs. We were truly impressed with the way Kommunicate has evolved as a product over the last couple of years we have been associated with them.