AI-Powered Customer Service Automation Platform

Flexible, accurate, and scalable generative AI-powered chatbot for enterprises to deliver superior customer experience. Automate queries and optimize costs — all while keeping it empathetic.

30 days trial No credit card required

Customer service automation platform trusted by enterprises across the globe

Everything you need to automate your customer service

No code chatbot builder


Effortless, accurate and instant


Plug-and-play integrations

Kommunicate helps enterprises to scale their customer service with accuracy and speed


Increase in first response time


Reduction in average resolution time


Decrease in cost per resolution


Increase in customer retention rate

Uplifted CSAT Score by 40%
"We improved our CSAT score, resolution time, and first contact time by constantly analyzing the conversations and instantly acting upon them."
Mushra Hartley

Mushra Hartley

Head of Operations, Lula

Mushra Hartley

Mushra Hartley

Head of Operations, Lula

90% of queries automated
"Kommunicate helped us champion self-serve for our customers. Our customers save more than 4,000 hours each month with the AI chatbot."
Carlos De Lieto Vollaro

Carlos De Lieto Vollaro

Customer Experience Manager, Conte.IT

Carlos De Lieto Vollaro

Carlos De Lieto Vollaro

Customer Experience Manager, Conte.IT

Enterprise Grade Security and Data Protection

Keep your data in your region. We provide customer service automation that complies with GDPR, SOC 2, ISO 27001, and HIPAA.

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Image shows GDPR certification as kommunicate is GDPR compliant
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Generative customer support automation

Put your customer service on auto-pilot

Effortlessly resolve repetitive customer queries with our no-code generative AI-powered chatbot that can be fine-tuned on your existing content.

Enhance your self-service resolution rate, reduce average handling time and cut down on operational cost with human-like conversations, powered by generative AI.

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Personalized experiences - anytime, anywhere, any language

Deliver personalized service at scale by assisting to your customers at precisely the right time, at the right place, in the language of their preference.

Provide omnichannel customer service by seamlessly deploying our AI-powered chatbot on web, mobile, and messaging platforms. Kommunicate offers support in over 100 languages across platforms like WhatsApp, Telegram, Viber and more.

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Keep it empathetic, keep it human

Nothing beats human empathy, especially when your customers need it the most. Smoothly transfer complex queries from the bot to human agents for an uninterrupted, empathetic customer service.

Our AI-powered chatbot is designed to handle basic questions and gather essential information, ensuring that your query is seamlessly transferred to a live agent.

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Image depict that kommunicate chatbot can be easily integrated with existing stack

Integrate with existing customer service tech-stack

Connect your existing bot built on Dialogflow, IBM Watson, or Amazon Lex with Kommunicate to elevate the user experience with a rich UI featuring buttons, image carousels, videos, and much more.

Kommunicate seamlessly integrates with your existing CRM and ticketing systems like Zendesk, Salesforce, Freshworks, Pipedrive, Zapier, and more through APIs.

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Here's what customers say about Kommunicate
A trusted customer service automation partner for enterprises
Software Advice Frontrunners for Live Chat Mar-22 Capterra Shortlist for Live Chat Mar-22 Software Advice Frontrunners for Live Chat Mar-22 GetApp Category Leaders for Live Chat Mar-22
Plug-and-play integrations for faster deployment
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Frequently Asked Questions

Yes, the Kommunicate AI chatbot is powered by OpenAI's GPT 3.5 and GPT 4. The integration allows businesses to provide instant and accurate responses without hallucinations. You can even set the tone of your chatbot to ensure consistent communication that aligns with your brand's voice and values, enhancing the overall customer experience. To know more, click here.

You can deploy the Kommunicate AI chatbot on your website, Android apps, iOS apps, and messaging platforms such as WhatsApp, Facebook Messenger, Viber, Telegram, and Line. To know more, click here.

Yes, you can integrate the Kommunicate AI chatbot with customer service ticketing platforms such as Zendesk, Freshdesk, Salesforce, and Helpscout.

Yes, the Kommunicate AI chatbot supports more than 100 languages, including Spanish, Italian, Portuguese, Arabic, and all Indian native languages.

You can train the Kommunicate AI chatbot using multiple website URLs, help center articles, and documents such as Excel sheets and PDFs.

Yes, Kommunicate supports seamless bot-to-human handoff based on predefined triggers and when queries become too complex for the AI chatbot.