We only track unique users who initiate the chat conversation in a given month. We do not bill you for the inactive users or users who haven't initiated the conversation for the given month. If a user has multiple conversations in a given month, it will still be counted as 1 user.
Service will keep on running without any limits for the end users and your plan will be auto-upgraded. You will be notified about the same once your usage increases.
You can drop us a line and we'll be happy to assist you in upgrading and downgrading your plan.
Yes, as part of Enterprise plan we can deploy the solution at your servers and you will have complete control over the data.
Yes, get in touch with us here.
No, you can exchange as many messages as you want.
You can signup for free to avail the benefits of the full-fledged support platform for 30 days. Credit card details are not required for the trial period. Post the 30 days period, you can upgrade to your preferred plan or else you will be automatically downgraded to the free forever plan. We will not terminate the services.