Generative AI-Powered Chatbot for Customer Service

Resolve customer queries instantly and accurately with Kommunicate’s Generative AI-powered chatbot. The most easy-to-use generative AI chatbot builder designed specifically for customer service teams.

30 days trial Generative AI No credit card required


Trusted globally by leading enterprises and growing startups

Create Generative AI-powered chatbot using
sitemaps, knowledge base, documents and URLs


Provide accurate & contextual responses. Train bot on your data.

  • Easily train bot on your website URLs, sitemaps, help center or documents (PDFs, Excel Sheets, Docs).
  • Seamlessly integrate with Zendesk Help Centre, Salesforce Help Centre, or Help Scout knowledge base through native APIs.
  • Accurate and contextual answers with retrieval augmented generation (RAG) technology for no-hallucination.

Keep your brand tone consistent throughout all channels of support

  • Customize the bot with Kommunicate’s custom instruction feature that allows you to setup the bot as per your needs
  • Set the tone of the bot as per your company’s brand personality
  • Choose how the bot should respond in case it doesn’t know the answer

Connect with any LLM (Large Language Model) or NLP

  • Seamlessly integrate Kommunicate with any LLM (Large Language Model) or native bots built on Dialogflow, IBM Watson, or Amazon Lex.
  • Avoid hallucinations with restricted training on your data
  • Deploy Kommunicate’s generative AI-powered chatbot for customer service on website, mobile apps, and messaging platforms.

Easily Create.
Seamlessly Integrate.

Kommunicate's Generative AI chatbot solution is built upon OpenAI's GPT 4 LLM (Large Language Model) to create responses customized for your business that are safe and accurate.

Try for free

Easily Create.
Seamlessly Integrate.

AI Solutions Image
Kommunicate's Generative AI chatbot solution is built upon OpenAI's GPT 4 LLM (Large Language Model) to create responses customized for your business that are safe and accurate.
Try for free

4 Reasons why Kommunicate is better


Drastically reduce customer support volume

  • Resolve more than 80% of queries with accurate information summarized in your brand tone with Generative AI powered chatbot


Provide contextual responses everytime

  • Ensure no incorrect answers when the bot is trained only on your data. Seamless human-handoff whenever necessary to provide immediate human assistance


Deploy in minutes

  • Train the bot on your documents and your website data in minutes. Deploy the chatbot on your website, mobile app, or any communication channel with few clicks


Provide support in more than 100 languages

  • Kommunicate supports more than 100 languages to provide assistance to your customers across geographies

Unleash the power of Generative AI

Create smarter conversations for faster resolutions

with generative AI-powered chatbot

Try for free

Frequently Asked Questions

Kommunicate uses OpenAI’s GPT4 large language model to train the bot on your provided data. This ensures that the bot gives accurate and contextual information to your customers.

If you have your own OpenAI API key, you can share it with us and we will integrate it with your Kommunicate account on the backend.

Yes. Once you have integrated GPT4 with your Kommunicate bot, you can deploy it on messaging platforms like WhatsApp, Messenger and Telegram.

No, you don’t need to know coding to deploy GPT4 powered bot on your website or mobile app. Kommunicate has in-built integration with OpenAI.

Kommunicate’s GPT4 integration pricing is based on your usage. We recommend you speak to our business team through our Book a Demo button.

No, you don’t have to pay separately to use both the features. You can try both the features on our 1 month free-trial period.

Generative AI refers to artificial intelligence systems capable of creating content, such as text, images, music, and even code, that can be indistinguishable from content created by humans. Unlike traditional AI models which are designed to analyze data and make predictions or decisions based on that analysis, generative AI models, like GPT (Generative Pre-trained Transformer) for text or DALL·E for images, learn from vast datasets to generate new, original outputs based on the input they receive. These models use complex algorithms to understand patterns, styles, or logic within the data they are trained on, allowing them to produce content that mirrors human-like creativity and understanding. Generative AI has a wide range of applications, including content creation, design, entertainment, and even problem-solving in innovative ways that mimic human thought processes.

Generative AI chatbots are used for a variety of tasks including providing customer support, generating human-like responses in conversations, automating content creation, personalizing user experiences, and assisting with educational tutoring. They leverage generative AI to understand and produce language in a contextually relevant manner, making interactions more natural and efficient. This technology enables businesses and educational platforms to offer scalable, personalized communication and support, improving engagement and satisfaction.

Uplifted CSAT Score by 40%
"We improved our CSAT score, resolution time, and first contact time by constantly analyzing the conversations and instantly acting upon them."
Mushra Hartley

Mushra Hartley

Head of Operations, Lula

Mushra Hartley

Mushra Hartley

Head of Operations, Lula

90% of queries automated
"Kommunicate helped us champion self-serve for our customers. Our customers save more than 4,000 hours each month with the AI chatbot."
Carlos De Lieto Vollaro

Carlos De Lieto Vollaro

Customer Experience Manager, Conte.IT

Carlos De Lieto Vollaro

Carlos De Lieto Vollaro

Customer Experience Manager, Conte.IT

Globally recognized by the world's leading reviewers