.png)
Transform technical chaos into customer confidence with AI that understands, guides, and resolves. Automate diagnostics, reduce repeat calls, and solve problems before they escalate across chat, voice, and messaging channels your customers trust.
.svg)
Automate billing inquiries, payment processing, and account changes. Our telecom chatbot handles routine account tasks 24/7, reducing wait times and improving customer satisfaction
Automate billing inquiries, payment processing, and account changes. Our telecom chatbot handles routine account tasks 24/7, reducing wait times and improving customer satisfaction
Help customers discover better plans, process upgrades, and manage service changes automatically. Increase revenue through intelligent upselling and cross-selling
Streamline new customer activation, service setup, and initial configuration. Guide users through the onboarding process with personalized, interactive conversations
Proactively notify customers about data usage, plan limits, and billing cycles. Prevent overage charges and improve customer satisfaction with timely alerts
Provide consistent support across web, mobile, social media, and messaging apps. Maintain conversation context across all touchpoints for seamless customer experience
.png)
Real-time AI recommendations to help your team provide precise and accurate resolutions
Translate and reply in any language with Kommunicate's dynamic language translator, without the need for any external tools.
Instantly get summarization of long email threads or chat conversations with just a click so your agents can focus on providing quick resolution
Find out what's working and what's not with AI Insights by asking any question about all the conversations happening across different platforms.
Conversational AI for telecom is an advanced technology that uses artificial intelligence to automate customer interactions through chatbots and virtual assistants. It handles billing inquiries, technical support, plan changes, and other common telecom customer service tasks.
AI customer service reduces costs by automating up to 75% of routine inquiries, reducing the need for human agents, minimizing wait times, and handling multiple conversations simultaneously. This can result in 50%+ reduction in customer service operational costs.
Yes, our telecom chatbots seamlessly integrate with CRM systems, billing platforms, network management tools, and other existing telecom infrastructure to provide real-time access to customer data and account information.
Chatbots in telecom can handle bill payments, account changes, plan upgrades, technical troubleshooting, service activation, usage monitoring, coverage inquiries, and customer onboarding. Complex issues are seamlessly escalated to human agents.
Our chatbot for telecom includes GDPR-compliant and offers enterprise-grade security with end-to-end encryption, compliance with telecom regulations, secure data handling protocols, and regular security audits to protect sensitive customer information.
Kommunicate features native integration, eliminating the need for any manual coding or installation. You can seamlessly add Kommunicate AI to your existing workflow—even without any coding expertise.
Kommunicate offers round-the-clock support in over 100 languages, ensuring that whenever you face challenges or require a custom integration, our dedicated team is always available to assist you—no matter the time.
Kommunicate utilizes cutting-edge AI models from OpenAI, Google Gemini, and Anthropic, allowing you to choose the perfect fit for your specific needs. Plus, our system automatically adapts to your content, eliminating the need for manual training.
Kommunicate is an incredibly user-friendly support automation solution that consolidates conversations from phone, email, chat, and social media into a single platform. Businesses can effortlessly automate support across all these channels without any hassle.
Kommunicate AI agents offer accurate resolutions that build memorable customer experiences. Transform your customer service with the most flexible and scalable AI agent.
.svg)
.svg)
.svg)
.svg){kind=small}