Automate Travel Support with an AI-Powered Travel Chatbot

Provide instant answers, handle bookings, and assist travelers 24/7 with Kommunicate’s AI travel chatbot. Trusted by airlines, OTAs, and travel agencies globally.

Trusted by 500+ global customers

Logo of Rakuten, an ecommerce platfrom. Rakuten leverages Kommunicate's AI to automate internal queries with the organization.Logo of Amgen, an American pharmaceutical company. Amgen uses Kommunicate AI to assist its patients with medication administration and dosage queries. Logo of Bridgestone, a manufacturing company. Bridgestone uses Kommunicate AI to help its customers with support queries. Logo of Bluestar, a manufacturing company based in India. Bluestar uses Kommunicate AI to help its internal team automated internal queries.

Top Features of Our AI-Powered Travel Chatbot

24/7 Multilingual Travel Chatbot Support

Boost traveler satisfaction with an AI travel chatbot that handles customer queries instantly across 100+ languages and channels.

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Assist travelers with flight changes, bookings, and refund requests
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Automate FAQs like visa info, baggage rules, and other restrictions
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Available on WhatsApp, Facebook Messenger, Telegram, and more

Easy Travel Chatbot SDKs for Any App

Integrate our travel chatbot into your mobile or web platform in minutes using flexible SDKs built for modern frameworks.

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Compatible with iOS, Android, React Native, Flutter, and more
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Handle bookings, reschedules, and travel updates in real-time
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Provide 24/7 chatbot-based assistance across platforms

Automated Booking Support with Travel Chatbots

Offer real-time AI assistance for flight and hotel bookings - any time, any language.

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90% faster response time for booking-related queries
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LLM-powered AI trained on your policies and partner inventory
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Set prompt-level guardrails to ensure accurate, context-aware replies

Smart AI to Human Agent Handoff for Travel Support

Let your travel chatbot manage routine L1 requests, and seamlessly transfer complex queries to the right human agent.

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Automatically assign to teams based on issue type (e.g., lost baggage, refunds)
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Built-in CSAT tracking for every agent interaction
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Reduce escalations with smarter triage and clear fallback flows

AI Travel Chatbot Platform That Delivers Real Business Impact

Kommunicate’s AI travel chatbot helps airlines, OTAs, and travel agencies automate customer service across chat, voice, email, and messaging platforms. Leverage large language models (LLMs) to resolve traveler queries faster, more accurately, and at scale, without adding support headcount.

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90% Faster Resolution Time for Travel Queries

50% Lower Cost per Support Case

70% Boost in Customer Retention

40% Higher CSAT Scores with AI Travel Chatbots

AI Superpowers For Your Support Agents

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AI Suggestions

Real-time AI recommendations to help your team provide precise and accurate resolutions

Language Translations

Translate and reply in any language with Kommunicate's dynamic language translator, without the need for any external tools.

AI Summary

Instantly get summarization of long email threads or chat conversations with just a click so your agents can focus on providing quick resolution

AI Insights

Find out what's working and what's not with AI Insights by asking any question about all the conversations happening across different platforms.

Frequently Asked Questions

What is a travel chatbot?

A travel chatbot is an AI-powered assistant that automates customer service for travel businesses. It handles bookings, cancellations, FAQs, and itinerary updates, available 24/7 across web, app, and messaging platforms.

How can a travel AI chatbot improve customer experience?

A travel chatbot reduces wait times, provides instant responses, and personalizes support. It helps travelers manage bookings, check flight statuses, and get quick answers to common questions—boosting satisfaction and reducing agent workload.

Can I add a travel chatbot to my website or mobile app?

Yes, you can easily deploy our travel chatbot on your website, Android/iOS app, WhatsApp, Facebook Messenger, and more. It ensures consistent omnichannel support for your travelers.

Does the travel chatbot support multiple languages for international travelers?

Absolutely. Kommunicate’s travel chatbot supports over 100+ languages, helping you serve international travelers across time zones, destinations, and cultural contexts.

Is the travel chatbot available 24/7?

Yes. Our AI travel chatbot works round the clock, even on holidays, helping your business assist customers instantly at any hour, from any location.

How can I measure the success of a travel chatbot?

You get detailed analytics including response time, CSAT score, chatbot containment rate, conversion metrics, and agent handoff stats, all accessible via dashboard or API.

How does a travel chatbot help with sales and marketing?

Travel chatbots can boost bookings by recommending personalized packages, offering promotional messages, and guiding travelers through the sales funnel. Plus, you can track performance using attribution and engagement metrics.

What types of travel businesses can use your chatbot?

Our travel chatbot is ideal for online travel agencies (OTAs), airlines, hotels, tour operators, TMCs, and airport service providers. It can be tailored for B2C or B2B travel needs.

Easy-to-Use AI-Powered Support Automation

In Built Native Integration

Kommunicate features native integration, eliminating the need for any manual coding or installation. You can seamlessly add Kommunicate AI to your existing workflow—even without any coding expertise.

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24/7 Support

Kommunicate offers round-the-clock support in over 100 languages, ensuring that whenever you face challenges or require a custom integration, our dedicated team is always available to assist you—no matter the time.

Latest AI Models for Accuracy

Kommunicate utilizes cutting-edge AI models from OpenAI, Google Gemini, and Anthropic, allowing you to choose the perfect fit for your specific needs. Plus, our system automatically adapts to your content, eliminating the need for manual training.

One Stop Solution for Support

Kommunicate is an incredibly user-friendly support automation solution that consolidates conversations from phone, email, chat, and social media into a single platform. Businesses can effortlessly automate support across all these channels without any hassle.

See What Our Customers
Have to Say

Logo for Lula, a South African ride sharing app. Lula uses Kommunicate's AI automation for customer service and improved its CSAT score by 40%.

"We automated 90% of repeated incoming queries with Kommunicate

90%
Queries Automated
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Headshot of Carlos De Lieto Vollaro, Customer Experience Manager at Conte.it

"After we started using the Kommunicate AI, our team saved more than 2,000 hours every month, which we were spent on repeated tasks"

2,000
Agent Hours Saved
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Headshot of Srinivas Reddy, Co-founder & CTO of TaxBuddy

"With Kommunicate we were able to reduce 25% of the workload from our customer support agents."

25%
Reduced Workload
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Headshot of Ryan Tapfumanney, Senior Software Engineer at Telone

"We uplifted our CSAT Score by 40% using Kommunicate's AI automation."

40%
Increase in CSAT
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Effortlessly Integrate Your
Travel Stack

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