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Use Chatbot & Live Chat to boost your sale
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The impeccable impact of customer service automation using Kommunicate
Jump in customer conversations
Queries resolved without human involvement
Average person-hours saved every day
Reduction in average resolution time
Reduce 80% of customer support cost
E-commerce chatbots can act as customer support agents and provide 24/7 support to your customers. You can save 80% of your operation cost.
- Track orders
- Locate a store
- Check loyalty points
- Refund process
- Warranty claim
Increase ecommerce conversion rate
Chatbots can act as a salesperson and recommend suitable products to your customers based on their needs. This will help them to quickly finish their buying process.
- Personalized product recommendations
- Show best deals
- Reduce abandoned carts
- Faster checkout
- Lead generation
Multiplatform customer support automation
With Kommunicate you can deploy your chatbots on multiple platforms and automate 80% of your customer support.
- Mobile apps
Latam Digital MarketingRead Jamenson's story
After using Kommunicate, we saw an increase of 980% in customer conversations. The chatbot-based automation does a lot for us - trigger a conversation, resolve customer queries, and even generate business opportunities that we can redirect to our sales executives.
EpicSportsRead Tom's story
By shifting customer requests to Kommunicate chat, we automated many of the repetitive tasks that our customer service team performs daily. We have been able to automatically contain 60% of incoming customer service requests for Epic Sports.
Vakil SearchRead Jitesh's story
We were able to see a 20% dip in customer service request escalations in a few months using Kommunicate. Our waiting queues are dissolving much faster, and users are coming back to the chatbot, making it a preferred channel for escalating any question.
TaxbuddyRead Srinivas's story
After we started using the Kommunicate chatbot, our team saved more than 2000 hours every month, which we were otherwise spending on doing repetitive tasks like answering FAQs. We were truly impressed with the way Kommunicate has evolved as a product over the last couple of years we have been associated with them.