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Slack
Automatically receive new conversations and AI handovers in your Slack channel with full context, user details, and one-click access to reply, all without leaving Slack.
Automatically receive new conversations and AI handovers in your Slack channel with full context, user details, and one-click access to reply, all without leaving Slack.
Stay on top of every new customer chat directly from Slack. With this integration, your team will receive real-time notifications in Slack for every new conversation, whether it’s a bot query, human handover, or escalation. Each notification comes with full chat context, customer details, and a direct link to reply via the Kommunicate dashboard.
Effortlessly connect Kommunicate with a dedicated Slack channel to:
This lets your team act quickly, collaborate efficiently, and respond with the right context, all without switching tools.
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Whether you're managing large support volumes or working toward tight SLAs, this integration helps you:
See exactly how easy it is to connect Kommunicate with Slack. This quick video walkthrough will guide you through the setup process, configuration options, and what to expect once it’s live.
Setup takes just a few minutes but the productivity gains are long-term!
Want to see how it works before setting it up? Book a personalized demo and discover how Kommunicate + Slack can supercharge your support workflow.
Kommunicate features native integration, eliminating the need for any manual coding or installation. You can seamlessly add Kommunicate AI to your existing workflow—even without any coding expertise.
Kommunicate offers round-the-clock support in over 100 languages, ensuring that whenever you face challenges or require a custom integration, our dedicated team is always available to assist you—no matter the time.
Kommunicate utilizes cutting-edge AI models from OpenAI, Google Gemini, and Anthropic, allowing you to choose the perfect fit for your specific needs. Plus, our system automatically adapts to your content, eliminating the need for manual training.
Kommunicate is an incredibly user-friendly support automation solution that consolidates conversations from phone, email, chat, and social media into a single platform. Businesses can effortlessly automate support across all these channels without any hassle.
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Our AI offers real-time recommendations to help your team provide precise and accurate resolutions
Translate and reply in any language with Kommunicate's dynamic language translator, without the need for any external tools.
Instantly get summarization of long email threads or chat conversations with just a click so your agents can focus on providing quick resolution
Find out what's working and what's not with AI Insights by asking any question about all the conversations happening across different platforms.
Kommunicate offers smarter resolutions that build lasting relationships and elevate your service. Ready to transform your customer support?
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