The fastest way to help your customers

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Nothing beats Live Chat when it comes to user experience
It is faster than exchanging mails and unlike phone, Live Chat doesn’t put your customers on hold.
Build meaningful relationships
Provide personalized service
Increase customer LTV

Integrates Fast Anywhere

Highly Customizable
Give the chat widget the look and feel of your own product
Works on all Devices
Runs on all devices - mobile apps, websites and tablets
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Cross Platform
Compatible with apps built on native and hybrid frameworks

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Features which give you more control

Hi there! We are here to help you out.Send us a message and we will get backto you as soon as possible.We’re away right now, drop your queryand we’ll get back soon.Type your message…
Contextual Triggers
Proactively engage with visitors with customizable messages on different pages and based on agent availability.
Hi! Can you please tell me aboutCRM Integrations?Hi! Welcome to Kommunicate. Howmay I help you?Your email IDHow may we reach you?
Lead Collection
Collect lead info while agent is away so that they can be informed via mail whenever their query is resolved.
SendMark SmithProduct Manager at KommunicateIndustryBengaluru, KA, IndiaInternet Software & ServicesFounded2015Komunicate powers beautiful customerconversations to increase engagement,retention and sales conversions on…https://www.kommunicate.io/
Identify Anonymous Traffic
Reveal detailed profile information of individual site visitors - Name, Company Name, No. of employees and more, so that your agents can prioritise support tickets.
How to set up FAQs from thedashboard?Hi! Here are few articles might help…Setup FAQs from the KommunicatedashboardHow to integrate with Helpdocs tointegrate FAQs?How do I edit a FAQ which has beenpublished once?I have a different issue
Chatbots as Sidekicks
Liz, our intelligent AI-based support bot is your first line of defence and handles all redundant queries. Your agents can therefore focus only on queries that require human expertise.
Show 24 hour distribution26conversations2054New Conversations987Closed Conversations2min47secFirst Response Time2hrs5min47secResolution TimeAll agentsLast 7 days
Advanced Reporting
Powerful granular reporting to assess overall and individual performances. Make data-driven decisions to increase overall productivity.
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Smart Actionable Messages
Supports all forms of rich messaging elements - lists, carousels, buttons etc. Your agents can drive the user to take the next logical action directly from chat.