Nothing beats Live Chat when it comes to user experience
It is faster than exchanging mails and unlike phone, Live Chat doesn’t put your customers on hold.
Build meaningful relationships
Provide personalized service
Increase customer LTV
Integrates Fast Anywhere
Give the chat widget the look and feel of your own product
Works on all Devices
Runs on all devices - mobile apps, websites and tablets
Compatible with apps built on native and hybrid frameworks
Join the list of happy customers
Head of Products - Quikr Easy
Tripartite messaging on our app drastically reduced incoming voice calls, allowing our agents to handle larger volumes of support requests.
Features which give you more control
Proactively engage with visitors with customizable messages on different pages and based on agent availability.
Collect lead info while agent is away so that they can be informed via mail whenever their query is resolved.
Identify Anonymous Traffic
Reveal detailed profile information of individual site visitors - Name, Company Name, No. of employees and more, so that your agents can prioritise support tickets.
Chatbots as Sidekicks
Liz, our intelligent AI-based support bot is your first line of defence and handles all redundant queries. Your agents can therefore focus only on queries that require human expertise.
Powerful granular reporting to assess overall and individual performances. Make data-driven decisions to increase overall productivity.
Smart Actionable Messages
Supports all forms of rich messaging elements - lists, carousels, buttons etc. Your agents can drive the user to take the next logical action directly from chat.