IBM Watson Integration Made Easy For Website And Apps
Integrate IBM Watson chatbot with your website and apps in seconds
Trusted globally by leading enterprises and growing startups
An unparalleled IBM Watson integration
Give superpowers to your chatbots, make them intelligent support assistantsCodeless and simple chatbot integration
Deploy your IBM Watson chatbot in your website and apps in a matter of minutes
Effortless chatbot to human handoff
Transfer the conversation to a human if the chatbot is unable to answer or create your own custom rules for handoff
Built-in smart rich messaging
Make your conversation interactive with elements such as suggested replies, lists, carousels, and buttons
Make your chatbots multilingual
Serve a truly global audience by making your chatbot reply in more than 100 languages
Drive dynamic actions with fulfillment
Do more by driving dynamic actions based on your user’s conversations and activities
Give your chatbots a chat interface they deserve
Customizable, interactive and smart chat interface for a wholesome conversational experience
Customizable chat widget
Make the chat widget your own by customizing the theme and language
Works on all devices
Seamlessly works on all the devices - web, mobile apps and tablets
Cross-platform feasibility
Integrate your chatbots in apps built with native and hybrid frameworks
After using Kommunicate, we saw an increase of 980% in customer conversations. The chatbot-based automation does a lot for us - trigger a conversation, resolve customer queries, and even generate business opportunities that we can redirect to our sales executives.
By shifting customer requests to Kommunicate chat, we automated many of the repetitive tasks that our customer service team performs daily. We have been able to automatically contain 60% of incoming customer service requests for Epic Sports.
We were able to see a 20% dip in customer service request escalations in a few months using Kommunicate. Our waiting queues are dissolving much faster, and users are coming back to the chatbot, making it a preferred channel for escalating any question.
After we started using the Kommunicate chatbot, our team saved more than 2000 hours every month, which we were otherwise spending on doing repetitive tasks like answering FAQs. We were truly impressed with the way Kommunicate has evolved as a product over the last couple of years we have been associated with them.