The only platform to fully automate your Customer Support Help customers instantly. 24X7. Automatically

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Scaling your support needn’t mean hiring more agents

Automate 80% of your support

Chatbots are your first line of defence and deals with all repetitive questions, so that your agents don’t have to copy-paste every time.

Be Available 24X7

Chatbots don’t require coffee breaks and can therefore stay always on. Your customers get assistance when and where they need.

Self Learning AI

Learns new queries and their responses automatically over time, thereby getting better to improve customer experience.

Reduce your response time

Unhappy customers want to talk now, not when your support agents are free. Delight them by making them feel heard.

Siddhartha Srivastava

Head of Products - Quikr Easy

Tripartite messaging on our app drastically reduced incoming voice calls, allowing our agents to handle larger volumes of support requests.

Automate Customer Support in 3 simple steps Our support bot understands the context of every query and provides immediate responses, wherever it can and steps aside to hand-off queries to human agents, when it is out of scope.

Set-up FAQs

Assign human agent if bot fails

Route incoming queries through Liz

Need Custom Bots Which Fits Your Use Case? Talk to our Solution Architect →

Three reasons you'll love Kommunicate bots

Be available everywhere

Be there where your customers are with Chatbots that are compatible on all platforms; website, mobile, web apps and more.

Communicate better with actionable messages

Supports all types of rich messaging elements - cards, carousels, lists, buttons etc. Drive customers to take the next logical action directly from chat.

Integrates with your CRM and current Knowledge Base

Integrate with your favourite tools to pass data to and fro, to create your support workflows. Rich APIs and webhooks for all your custom workflows.