FAQ Chatbot: Build Your Own FAQ Bot

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Automate first-level support using FAQ bots built over a powerful helpcenter solution.

Trusted globally by leading enterprises and growing startups

The impeccable impact of customer service automation using Kommunicate

11x

Jump in customer conversations

83%

Queries resolved without human involvement

8h 31m

Average person-hours saved every day

300%

Reduction in average resolution time

Let your customers help themselves

Simple, instantaneous search

Instant search for your customers to find what they are looking for, easily and faster

helpcenter-feature customizable interface

Beautiful, customizable interface

A beautifully designed, customizable interface to publish your knowledge base on the web

Intelligent FAQ chatbot

Connect your Kompose bot, to answer queries and handoff the conversations to humans for complex queries

Knowledge base software helps in answering up to 80% of customer queries automatically

Rich-text enabled, WYSIWYG editor with a plethora of formatting options

Create and update articles, and save drafts for later revisions

Deploy on your domain and customize the theme to make it your own

Let your customer access FAQs on the click of a button in the live chat

Scalable customer service

Reduce ticket volumes and incoming queries, scale smartly using the knowledge base and automation

All in one software for new age customer support

Complete customer support suite with live chat + support team inbox + bots and automation + knowledge base

Omar Mahdi

Customer Experience Product Manager, Rain

Kommunicate is a remarkable product, driven by an exceptional team that ensures success through on-the-spot support, unwavering responsiveness, and remarkable flexibility. We’ve integrated our Zendesk helpdesk with Kommunicate chatbot and have seen remarkable conversions.

Carlos De Lieto Vollaro

Customer Experience Manager, Conte.IT

The customer support team at Kommunicate is very quick, very efficient, and most importantly, very kind. They are always there to help you out in case of any queries, and I feel this level of support will go a long way in strengthening our relationship with the team.

Mushra Hartley

Head of Operations, Lula

With Kommunicate we improved our CSAT score, resolution time, and first contact time by constantly analyzing the conversations and instantly acting upon them. We’ve uplifted our CSAT score by 40% with the Kommunicate bot.

Srinivas Reddy

CTO and Co-Founder, TaxBuddy

After we started using the Kommunicate chatbot, our team saved more than 2,000 hours every month, which we were otherwise spending on doing repetitive tasks like answering FAQs. We were truly impressed with the way Kommunicate has evolved as a product over the last couple of years we have been associated with them.

Gayatri Natarajan

Co-Founder, Amiga

Kommunicate helped Amiga solve the key problem of bringing conversational AI to parenting, through a simple, user friendly, and intuitive interface.

Ryan Tapfumaneyi

Senior Software Development Manager, Telone

We needed an AI chatbot platform that integrates with Dialogflow and WhatsApp. With Kommunicate we were able to reduce 25% of the workload from our customer support agents.