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Trusted by 10,000+ companies across the globe
Instant search for your customers to find what they are looking for, easily and faster
A beautifully designed, customizable interface to publish your knowledge base on the web
Use Liz, the FAQ bot, to answer queries and handoff the conversations to humans for complex queries
Reduce ticket volumes and incoming queries, scale smartly using the knowledge base and automation
Complete customer support suite with live chat + support team inbox + bots and automation + knowledge base
We wanted a simple Dialogflow integration and not many chat providers have that functionality. Not only the integration is super easy, Kommunicate provides great customer support. On top of that, they do listen to the client's needs and requests. They have a strong team in place to cater to such requests.
Kommunicate is already on its way to becoming one of the best communication product in the market. What makes Kommunicate great is the team behind it. I have never got such support from any product team. I am really happy that we chose Kommunicate.
We are using bots because we want the user get a fast feedback for common questions, moreover this is an intermediate point between a FAQ page and real agents; the costumer feel close to us and our agents are not overwhelmed.