Online Live Chat & Help Desk Software

Kommunicate is a remarkable product, driven by an exceptional team that ensures success through on-the-spot support, unwavering responsiveness, and remarkable flexibility. We’ve integrated our Zendesk helpdesk with Kommunicate chatbot and have seen remarkable conversions.

The customer support team at Kommunicate is very quick, very efficient, and most importantly, very kind. They are always there to help you out in case of any queries, and I feel this level of support will go a long way in strengthening our relationship with the team.

With Kommunicate we improved our CSAT score, resolution time, and first contact time by constantly analyzing the conversations and instantly acting upon them. We’ve uplifted our CSAT score by 40% with the Kommunicate bot.

After we started using the Kommunicate chatbot, our team saved more than 2,000 hours every month, which we were otherwise spending on doing repetitive tasks like answering FAQs. We were truly impressed with the way Kommunicate has evolved as a product over the last couple of years we have been associated with them.

Kommunicate helped Amiga solve the key problem of bringing conversational AI to parenting, through a simple, user friendly, and intuitive interface.

We needed an AI chatbot platform that integrates with Dialogflow and WhatsApp. With Kommunicate we were able to reduce 25% of the workload from our customer support agents.