Build better customer relationships with Live Chat

Deliver your customers a personalized experience they deserve with the best Live Chat platform. Add it to your website and mobile apps in minutes to instantly boost customer engagement

KM features

Trusted globally by leading enterprises and growing startups

The impeccable impact of customer service automation using Kommunicate

11x

Jump in customer conversations

83%

Queries resolved without human involvement

8h 31m

Average person-hours saved every day

300%

Reduction in average resolution time

Nothing beats Live Chat when it comes to user experience

Build meaningful relationships with your customers using the power of Live chat. It is faster than exchanging emails and unli ke phone, doesn’t put your customers on hold.

Give your customers the best of AI and human touch

Our intelligent AI-based chatbot and Live Chat work together to provide the best customer experience. The chatbot acts as your first line of defense to handle all customer queries and seamlessly transfers the chat to agents for complex issues.

Move beyond plain texts - drive better engagement with rich interactive messages

  • Buttons - Let users open URLs, navigate the conversation, and more with buttons
  • Quick Replies - Create and manage templated messages for fast replies. Save agent time and delight customers
  • Carousel - Create dynamic cards and carousels using text, images, and, buttons
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73% of the users prefer Live Chat over other modes of


customer support

Integrates Fast Anywhere

Highly Customizable
Give the chat widget the look and feel of your own product
Works on all Devices
Runs on all devices - mobile apps, websites and tablets
Cross Platform
Compatible with apps built on native and hybrid frameworks
Jamenson Alvarez

Jamenson Alvarez

Latam Digital Marketing

Read Jamenson's story

After using Kommunicate, we saw an increase of 980% in customer conversations. The chatbot-based automation does a lot for us - trigger a conversation, resolve customer queries, and even generate business opportunities that we can redirect to our sales executives.

Tom Bulis

Tom Bulis

EpicSports

Read Tom's story

By shifting customer requests to Kommunicate chat, we automated many of the repetitive tasks that our customer service team performs daily. We have been able to automatically contain 60% of incoming customer service requests for Epic Sports.

Jitesh Karamchandani

Jitesh Karamchandani

Vakil Search

Read Jitesh's story

We were able to see a 20% dip in customer service request escalations in a few months using Kommunicate. Our waiting queues are dissolving much faster, and users are coming back to the chatbot, making it a preferred channel for escalating any question.

Srinivas Reddy

Srinivas Reddy

Taxbuddy

Read Srinivas's story

After we started using the Kommunicate chatbot, our team saved more than 2000 hours every month, which we were otherwise spending on doing repetitive tasks like answering FAQs. We were truly impressed with the way Kommunicate has evolved as a product over the last couple of years we have been associated with them.

Install anywhere & connect with your favorite services

Easily integrate across all your platforms

Use powerful web and WordPress plugins, dedicated Android, iOS, and hybrid mobile SDKs to get your support system up and running. Deploy chatbots and live chat to Facebook, WhatsApp, and Line easily.

Visit Docs ➜

Use Kommunicate with your favorite apps

Do more with Kommunicate by connecting your favorite tools and seamlessly transfer data between them. Easily integrate with Facebook, WhatsApp, Line, Zapier, CRMs, and more apps.

View All Integrations ➜

Live Chat features that will help you win customers for life

Hi there! We are here to help you out. Send us a message and we will get back to you as soon as possible. We’re away right now, drop your queryand we’ll get back soon. Type your message…
Contextual Triggers
Proactively engage with visitors with customizable messages on different pages and based on agent availability.
/g /great Thank you for your patience. /go I will be right back. /greet Hello! How can I help you? /goodbye Thank you. Bye!
Real-time support
Help your customers when they need a real human touch and win them for life
Welcome. How may I help you? Hi! Can you please tell me about CRM Integrations? How may we reach you? Enter your Email
Easy Integration
Add Live Chat to your website and mobile app in minutes and start engaging with your customers. No coding required!
Hi there, How can I help you today? I’m looking for Car Insurance Agent Name Type your message…
Customizable chat widget
Make the chat widget your own by customizing the theme, logo, and colors. Spin it the way you want.
How to set up FAQs from thedashboard? Hi! Here are few articles might help… Setup FAQs from the Kommunicatedashboard How to integrate with Helpdocs tointegrate FAQs? How do I edit a FAQ which has beenpublished once? I have a different issue
Single Dashboard for all conversations
Manage all messages from different channels -Mobile Apps, Websites, WhatsApp, Facebook Messenger, Instagram, and others from one dashboard. Never miss a thing!
Team Conversations 741 11 230 500 1h 34m 2s 17h 11m 6s Total Conversations Not yet started Open Resolved First Response Time Av g. Resolution Time Overview
Advanced Reporting
Powerful granular reporting to assess overall and individual performances. Make data-driven decisions to increase overall productivity.

Globally recognized by the world's leading reviewers