Online Live Chat & Help Desk Software
Deliver your customers a personalized experience they deserve with the best Live Chat platform. Add it to your website and mobile apps in minutes to instantly boost customer engagement
Trusted globally by leading enterprises and growing startups
The impeccable impact of customer service automation using Kommunicate
11x
Jump in customer conversations
83%
Queries resolved without human involvement
8h 31m
Average person-hours saved every day
300%
Reduction in average resolution time
Nothing beats Live Chat when it comes to user experience
Give your customers the best of AI and human touch
Move beyond plain texts - drive better engagement with rich interactive messages
- Buttons - Let users open URLs, navigate the conversation, and more with buttons
- Quick Replies - Create and manage templated messages for fast replies. Save agent time and delight customers
- Carousel - Create dynamic cards and carousels using text, images, and, buttons
Integrates Fast Anywhere
After using Kommunicate, we saw an increase of 980% in customer conversations. The chatbot-based automation does a lot for us - trigger a conversation, resolve customer queries, and even generate business opportunities that we can redirect to our sales executives.
By shifting customer requests to Kommunicate chat, we automated many of the repetitive tasks that our customer service team performs daily. We have been able to automatically contain 60% of incoming customer service requests for Epic Sports.
We were able to see a 20% dip in customer service request escalations in a few months using Kommunicate. Our waiting queues are dissolving much faster, and users are coming back to the chatbot, making it a preferred channel for escalating any question.
After we started using the Kommunicate chatbot, our team saved more than 2000 hours every month, which we were otherwise spending on doing repetitive tasks like answering FAQs. We were truly impressed with the way Kommunicate has evolved as a product over the last couple of years we have been associated with them.
Install anywhere & connect with your favorite services
Easily integrate across all your platforms
Use powerful web and WordPress plugins, dedicated Android, iOS, and hybrid mobile SDKs to get your support system up and running. Deploy chatbots and live chat to Facebook, WhatsApp, and Line easily.
Visit Docs ➜
Use Kommunicate with your favorite apps
Do more with Kommunicate by connecting your favorite tools and seamlessly transfer data between them. Easily integrate with Facebook, WhatsApp, Line, Zapier, CRMs, and more apps.
View All Integrations ➜Live Chat features that will help you win customers for life
Globally recognized by the world's leading reviewers
