Online Live Chat & Help Desk Software

Deliver your customers a personalized experience they deserve with the best Live Chat platform. Add it to your website and mobile apps in minutes to instantly boost customer engagement

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KM features

Trusted globally by leading enterprises and growing startups

The impeccable impact of customer service automation using Kommunicate

11x

Jump in customer conversations

83%

Queries resolved without human involvement

8h 31m

Average person-hours saved every day

300%

Reduction in average resolution time

Omar Mahdi

Omar Mahdi

Customer Experience Product Manager, Rain

It is a remarkable product, driven by an exceptional team that ensures success through on-the-spot support, unwavering responsiveness, and remarkable flexibility. We’ve integrated our Zendesk helpdesk with their chatbot and have seen remarkable conversions.

Carlos De Lieto Vollaro

Carlos De Lieto Vollaro

Customer Experience Manager, Conte.IT

The customer support team at Kommunicate is very quick, very efficient, and most importantly, very kind. They are always there to help you out in case of any queries, and I feel this level of support will go a long way in strengthening our relationship with the team.

Mushra Hartley

Mushra Hartley

Head of Operations, Lula

With Kommunicate we improved our CSAT score, resolution time, and first contact time by constantly analyzing the conversations and instantly acting upon them. We’ve uplifted our CSAT score by 40% with the Kommunicate bot.

Srinivas Reddy

Srinivas Reddy

CTO and Co-Founder, TaxBuddy

After we started using the Kommunicate chatbot, our team saved more than 2,000 hours every month, which we were otherwise spending on doing repetitive tasks like answering FAQs. We were truly impressed with the way Kommunicate has evolved as a product over the last couple of years we have been associated with them.

Gayatri Natarajan

Gayatri Natarajan

Co-Founder, Amiga

Kommunicate helped Amiga solve the key problem of bringing conversational AI to parenting, through a simple, user friendly, and intuitive interface.

Ryan Tapfumaneyi

Ryan Tapfumaneyi

Senior Software Development Manager, Telone

We needed an AI chatbot platform that integrates with Dialogflow and WhatsApp. With Kommunicate we were able to reduce 25% of the workload from our customer support agents.

Live Chat features that will help you win customers for life

Hi there! We are here to help you out. Send us a message and we will get back to you as soon as possible. We’re away right now, drop your queryand we’ll get back soon. Type your message…
Contextual Triggers
Proactively engage with visitors with customizable messages on different pages and based on agent availability.
/g /great Thank you for your patience. /go I will be right back. /greet Hello! How can I help you? /goodbye Thank you. Bye!
Real-time support
Help your customers when they need a real human touch and win them for life
Welcome. How may I help you? Hi! Can you please tell me about CRM Integrations? How may we reach you? Enter your Email
Easy Integration
Add Live Chat to your website and mobile app in minutes and start engaging with your customers. No coding required!
Hi there, How can I help you today? I’m looking for Car Insurance Agent Name Type your message…
Customizable chat widget
Make the chat widget your own by customizing the theme, logo, and colors. Spin it the way you want.
How to set up FAQs from thedashboard? Hi! Here are few articles might help… Setup FAQs from the Kommunicatedashboard How to integrate with Helpdocs tointegrate FAQs? How do I edit a FAQ which has beenpublished once? I have a different issue
Single Dashboard for all conversations
Manage all messages from different channels -Mobile Apps, Websites, WhatsApp, Facebook Messenger, Instagram, and others from one dashboard. Never miss a thing!
Team Conversations 741 11 230 500 1h 34m 2s 17h 11m 6s Total Conversations Not yet started Open Resolved First Response Time Av g. Resolution Time Overview
Advanced Reporting
Powerful granular reporting to assess overall and individual performances. Make data-driven decisions to increase overall productivity.

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