A vendor contract per department
Five renewals, five invoices, five procurement cycles - for tools that all do some version of the same thing.
One platform. Every department.
Stop buying a new AI vendor for every department
Support, IT, HR, sales and ops all end up on a different AI tool bought by a different team. Kommunicate builds custom agents for every one of those workflows on the platform you already run - one contract, one integration, one team that owns it.
500+ businesses · one platform, every department · SOC 2 & ISO 27001 aligned
The cost of AI vendor sprawl
Five departments, five AI vendors, and no one owns the outcome
Companies between 300 and 1,000 employees do not plan to end up here. Support buys a chatbot, IT buys a helpdesk bot, HR buys a benefits assistant, sales buys another. Each works in isolation, none of them talk to each other, and no one owns the outcome company-wide.
A security review per vendor
Every new AI tool is another data processing agreement, another access review, another audit line item.
No shared system of record
A customer support conversation, an employee IT ticket and an HR question live in three tools that have never spoken to each other.
One platform, every department
The alternative to five AI vendors is one platform
Support, IT, HR, sales and ops can each run on Kommunicate instead of a different point solution bought by a different team.
Vendor sprawl
Support Bot Co×
IT Helpdesk AI×
HR Assistant App×
Sales AI Tool×
One platform
Same five use cases. One contract, one integration, one team that owns it.
Built for the whole buying table
Built for the people who have to sign off on it
An AI platform touches finance, engineering and customer experience at once - and now touches every department. Kommunicate is built to satisfy all three sign-offs, not add a fourth vendor to manage.
For the CFO
One contract instead of five
Every new department agent extends the platform you already pay for - one renewal, one budget line, instead of a new vendor contract every time a team wants automation.
For the CTO
One integration layer, one security review
Every agent runs through the same platform, the same data agreement and the same access controls - not a new vendor risk assessment every time a department wants AI.
For the Head of CX
One system of record across every conversation
Support, IT and HR conversations live on the same platform, so nothing gets lost between tools that were never meant to talk to each other.
What we build
AI agents for every part of your business
Every agent runs on the same platform as your existing CX stack - support, IT, HR, sales and ops, without a separate vendor for each.
AGENT_01
Customer Support Agents
Resolve tickets across chat, email and WhatsApp, and hand off complex cases to your team.
AGENT_02
Employee Helpdesk Agents
Answer internal questions instantly and route what needs a human.
AGENT_03
HR & Policy Assistants
Give employees instant, accurate answers on policy, benefits and leave.
AGENT_04
Sales Enablement Agents
Qualify leads, answer product questions and support reps in real time.
AGENT_05
IT Support Agents
Triage tickets, resolve common issues and escalate what needs a specialist.
AGENT_06
Knowledge Assistants
Turn your docs and wikis into an assistant that actually knows the answer.
AGENT_07
Operations & Workflow Agents
Automate approvals, handoffs and repetitive operational tasks.
AGENT_08
Custom AI agents for your business
Do not see your use case? We build agents around your exact workflow.
How it works
From discovery to deployment
A structured build process, run by the same team from first workshop to ongoing optimisation - with no engineering lift on your side.
01
Step.01
Discover your workflows
We map how your team actually works today, systems included.
02
Step.02
Design the right AI solution
We design the agent architecture around your goals, not a generic template.
03
Step.03
Build and integrate
We connect the agent to your CRM, helpdesk and internal systems - on the platform you already run.
04
Step.04
Test and deploy
We validate against real scenarios before it reaches a customer or employee.
05
Step.05
Optimise continuously
We monitor performance and refine the agent as your business changes.
Typical outcomes
What changes after deployment
Directional results teams see after rolling out Kommunicate AI agents. Actual impact depends on your starting ticket volume, systems and use case.
85%
Automated resolution rate
60%
Reduction in human handoff volume
40%
Improvement in CSAT
Weeks
Typical time to first live agent, not quarters
Based on outcomes reported across the Kommunicate customer base. Results vary by starting volume, systems and use case.
Why Kommunicate
The platform you already run, extended - not a new vendor
Custom agents are not a separate product or a separate relationship. They extend the platform already handling your support conversations.
✓
Already your CX platform
You are not onboarding a new vendor. Kommunicate already runs your support conversations - custom agents extend it, not replace it.
✓
One platform across departments
Support, IT, HR, sales and ops agents all live on the same system - not five disconnected tools.
✓
Deep integration capabilities
Native connections into your CRM, helpdesk and internal systems - no rip-and-replace.
✓
Enterprise-grade deployment
ISO 27001 and SOC 2 aligned, with GDPR and HIPAA support built in.
✓
Dedicated solution engineers
A named engineer owns your build end-to-end, not a rotating support queue.
Ready when you are
Bring every department onto one AI platform
A 30-minute workshop to map which departments are already paying for separate AI tools, and show your CFO, CTO and support lead exactly where consolidating onto Kommunicate pays for itself.
Book an AI Discovery WorkshopCommon questions
Answers for whoever signs off
The questions we hear most from finance, engineering and support leaders before they commit.
Why one platform instead of best-of-breed tools per department?
Best-of-breed tools solve one department's problem and create five data silos. Kommunicate agents share one platform, one integration layer and one view of the customer or employee - so support, IT and HR are not working from disconnected systems that never talk to each other.
How long does it take to go live?
Most agents go live in weeks, not quarters. We train on your existing docs, FAQs and workflows, then deploy in stages so your team can validate before it touches real customers or employees.
Does this replace our CRM, helpdesk or internal tools?
No. Agents integrate with the systems you already run - Zendesk, Salesforce, Slack, WhatsApp and more - so there is nothing to rip out and no vendor lock-in.
What happens when the AI does not know the answer?
It hands off. Every agent is built with clear escalation rules, so edge cases, complaints and anything sensitive move to a human with full context intact - nothing gets guessed at.
Is our data secure?
Kommunicate is ISO 27001 and SOC 2 aligned, and supports GDPR and HIPAA requirements - one data agreement and one access review covers every department's agent, instead of a separate one for every point tool you would otherwise buy.
Do we need an internal AI team to maintain this?
No. A dedicated solution engineer owns your build through launch and stays on to optimise it, so this does not become another system your engineering team has to babysit.
.svg)
.svg)
.svg)
.svg){kind=small}