Conversational AI bots that provide customer support have exploded in scope recently. The market is set to grow at 22.6% CAGR till 2030 and reach $44.38 billion. 84%…
Everyone likes the story of David v/s Goliath. Or the movie Rocky Balboa. The small guy taking on the big guns. A company of 180+ v/s a company…
Kommunicate vs Verloop Kommunicate and Verloop both are one of the best chatbot platforms available in the market. Verloop, established in 2015, has built a strong reputation and…
Customer support automation was a major challenge, but this was before technology stepped in. A plethora of customer support automation software came into the market in the last…
When connecting your chatbot to WhatsApp, most businesses use either Twilio or 360Dialog. Both are official Meta Business Solution Providers (BSPs) that give you access to the WhatsApp Business API…
Whatsapp chatbot vs Telegram chatbot WhatsApp and Telegram are the biggest names when it comes to instant messengers. Both the messengers offer bot capabilities that businesses can leverage…
Intents and Entities are the building blocks of natural language understanding by context. The more entities an intent can identify, the more robust it is. To better understand…
One of the leading passenger airlines that dominates the low-cost carrier segment is your preferred choice for your next travel. They have a multi-channel sales process, and users…
Do you remember the days when you were creating a website and you had to engage so many people; designer, developer, content writer, server specialist, and whatnot? Now,…
In this article, we’ll look at Tawk.to and Kommunicate to understand how these tools can build better relationships with your audiences by offering 24/7 customer service and serving…