Companies that want to build and retain a respectable customer base need to deploy customer engagement best practices that are an absolute must in today’s day and age.…
Businesses have evolved over time and so have the approaches and traditions associated with it. Customers are in the driver’s seat and Customer Support has become the new…
Customer Support is an immensely valuable aspect of modern day businesses. In this era of highly competitive markets, businesses are shifting towards a consumer-first trend. Hence, agile and…
Chatbots have been making a splash online for a while now. From commentators predicting their rapid rise to e-tailers bemoaning the slow rate of progress, chatbots are certainly…