Here’s What’s New from August 2021| Kommunicate Product Updates

Updated on January 21, 2025

In the month of August, we have released some new features and improved the existing features to make your job easier.

Dashboard & Chatwidget

Amazon Lex V2

Now we have added support for Amazon lex V2 in our dashboard.

Go to your dashboard > Bot integrations > Amazon Lex > Lex V2 and follow the instructions.

Screenshot of the Kommunicate interface for integrating with Amazon Lex, showing instructions and input fields for access keys, region, bot name, and alias.

Kompose webhook improvement

We have added support to train Kompose bots when only the webhook is set up as a response and no text or rich messages. If both webhook and message are not present, then we’ll show an error message, just like we were showing earlier when there was no reply.

Conversation reset intent trigger

We have added a setting to reset the conversation from the chat widget. You will be able to configure which intent to trigger when ‘Reset conversation’ is clicked (welcome intent or any other intent)

FAQ categories

Now you can show your FAQs based on the categories instead of the list, this will provide a smoother experience for your users.

Screenshot of a mobile FAQ section categorized into topics like General, Billings & Payments, Installation and Integration, Chatbots, and Third Party Integrations.

NPM plugin

We have released the NPM live chat plugin. Please give it a try and let us know your thoughts.

Bugs & Other fixes

UI fixes for Firefox browser
Fixed a bug where Text To Speech was not working for multiple messages in Opera Browser, Chrome and Edge
Added encryption for images sent via chat widget and dashboard

Mobile SDKs

iOS SDK

We’ve released a new version of Kommunicate iOS SDK(6.2.1):

Now, we’ll post rich message button tap notifications(events) outside.
Fixed an issue where ‘Kommunicate.createAndShowConversation()’ function was giving an error in some cases.

Android SDK

We’ve released a new version of Kommunicate Android SDK(2.2.1):

Added event listeners.
Added support for updating FAQ title at runtime.
Fixed an issue where duplicate conversation info update callbacks were coming.
Some other minor fixes.

Flutter SDK

We’ve released a new version of the Kommunicate Flutter plugin(1.2.2):

Added support for the latest version of iOS SDK(6.2.1).

React Native SDK

We’ve released a new version of the Kommunicate Flutter plugin(1.5.0):

Added support for the latest version of iOS SDK(6.2.1).

Thanks for your time. Watch out this space for more updates.