This September, we shipped more than we slept. We have many releases that will smoothen the operation flows for global customer support leaders. This month, we worked on…
In August, we worked on providing a more holistic experience for the customer service leaders who use our products. We’ve implemented some highly requested integrations and built events…
Our product and tech teams have worked hard to create an end-to-end customer support product. Here’s what we’ve been doing for July! Feature Updates We’ve been tuning into…
Here are our major product updates from June 2024: I) Feature releases Search Bar in Dashboard Users can now search for features, settings, and other requirements from anywhere…
Here are our major product updates from May 2024: i) Feature releases: Weekly report changes: For new signups, users can now rate Kompose out of 5. If existing…
Here are the major updates for the month of April. Features completed: I) Dashboard language switch: If the system detects that your browser language by default is French…
Here are our major updates from the month of March: New Feature: Right-To-Left in chatbot Right to Left chatbot support is now available for languages such as Arabic.…
Here are our major updates from the month of February: Features Copy Paste Feature for Agent Message: In the send area, you can now copy and paste a…
Here are our major updates from the month of December: 1. Multilingual capabilities on Document Scanner and Website Scraper: We are excited to announce that we have made…
Here are our major updates from the month of November: We’re excited to announce the addition of Salesforce Article Integration. To integrate, simply click on the settings option…