How do you determine if your AI chatbot is helping your customers? In December, we worked on a feature that lets your customers send feedback on whether an…
This November, we focused on improving the overall app experience. We enhanced our product to deliver more value to your customer support agents and introduced improved functionalities to…
This October, we worked to help you make the most of this festive season. We optimized our product to provide more value to your customer support agents and…
This September, we shipped more than we slept. We have many releases that will smoothen the operation flows for global customer support leaders. This month, we worked on…
In August, we worked on providing a more holistic experience for the customer service leaders who use our products. We’ve implemented some highly requested integrations and built events…
Our product and tech teams have worked hard to create an end-to-end customer support product. Here’s what we’ve been doing for July! Feature Updates We’ve been tuning into…
Here are our major product updates from June 2024: I) Feature releases Search Bar in Dashboard Users can now search for features, settings, and other requirements from anywhere…
Here are our major product updates from May 2024: i) Feature releases: Weekly report changes: For new signups, users can now rate Kompose out of 5. If existing…
Here are the major updates for the month of April. Features completed: I) Dashboard language switch: If the system detects that your browser language by default is French…
Here are our major updates from the month of March: New Feature: Right-To-Left in chatbot Right to Left chatbot support is now available for languages such as Arabic.…