Previously, we presented you with a simple and effective guide to integrating dialogflow bot in a website. In this article, we will be sharing steps to do the same…
There are many chatbot platforms with NLP, such as: Rasa: Open source conversational AI Dialogflow Bot Framework Wit.ai Amazon Lex – Build Conversation Bots We evaluated most noteworthy…
Live chat is a faster, personalized and economical way for your customers to talk to you. Live chat provides a far better experience than your age-old contact forms.…
If you are wondering why users don’t go through your FAQ page, then you are not alone in the world. There are several other companies investing their time,…
In the current cut-throat and intensely competitive market environment, effective customer support is the surest way to ensure that the products and services provided by your organization are…
Squarespace is a DIY website builder, for you to build modern, beautiful, responsive websites for desktop and mobile. Squarespace powers more than 2 million websites across the globe.…
Tl; Dr – See our infographic: Mobile apps and web resources that want to boost brand awareness and improve customer/prospect experience need to focus on customer engagement…
Businesses have evolved over time and so have the approaches and traditions associated with it. Customers are in the driver’s seat and Customer Support has become the new…
Chatbots have been making a splash online for a while now. From commentators predicting their rapid rise to e-tailers bemoaning the slow rate of progress, chatbots are certainly…
On-Demand Marketplaces are synonymous with spontaneity and responsiveness. Here users are accustomed to transactions taking place at the push of a button, hence their engagement level is always…