Unlock the potential of AI in healthcare customer service. Explore how AI transforms patient engagement, streamlines workflows, and enhances satisfaction. Navigate the challenges and benefits of AI adoption in healthcare. Dive into the future of healthcare innovation with AI technology.
According to this report by Exploding Topic, 3 out of 4 Americans say that customer experience is the chief reason they will choose among competing brands. Providing excellent…
Help desk v/s Service desk. These two terms are used interchangeably by many teams, but both have a world of difference between them. It is important to understand…
A poor customer experience is a costly affair, according to a report by Retail Customer Experience, brands that manage an above-average customer experience bring in 5.7 times more…
Traditional programming, at least the way we know it, is dead. Nope, we were not the first one’s to say it. We read it on Dev.to, you know…
We all know how chaotic product marketing can be. There is an ever-ending list of demands from sales teams that are time-sensitive. There are competitors to keep a…
Imagine you are the founder of a SaaS company that has just built the perfect product that will solve a very particular problem for the customer. But how…
Product adoption, Engagement and Retention are three key ingredients in growing a business, especially one through the Product-Led Growth Model. If you want to succeed, you need to…
TL:DR Product Engagement and what it means for different members of the organization. What is Product engagement? Measuring and analyzing product engagement.Examples of companies that have used product engagement to…
A customer interacts with you in multiple ways in the age of the Internet. Brand strategy, therefore, is not just a custom logo design, or a name. It…