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An illustration depicting the importance of conversational design in chatbots. A woman is standing in front of a computer screen pointing at a flowchart labeled "Empathy and Explanation." A chatbot is sitting at a desk with a laptop, labeled "Intents and Entities." The image conveys the idea that effective chatbots require both empathy and explanation, as well as well-defined intents and entities.

Chatbots

Chatbots

The Importance of Conversational Design in Chatbots

Learn how conversational design in chatbots enhances user experience, improves engagement, and creates seamless AI-driven interactions for businesses.