Advanced intelligence technology rapidly modifies product management solutions. The latest McKinsey AI survey reveals that 65% of organizations use generative AI in their operations. This results in business…
Step into a bank today, and the experience is nothing like it was a decade ago. There are no longer long queues or tedious paperwork. Nowadays, people want…
Automating customer service at startups is difficult. You don’t have the same access to human resources as enterprises, and your tech stack will differ from most established players. …
Between 2017 and 2021, the global gaming industry saw atmospheric growth, reaching $211 Billion in revenue and clocking a growth rate of 13% year-over-year. While the industry faced…
Sentiment analysis (or opinion mining) is a machine-learning process that helps you determine whether a text is positive, negative, or neutral. With the advanced Natural Language Processing algorithms…
Artificial Intelligence has been making waves in all sectors, but it has proven to be especially powerful and disruptive in healthcare. It has revolutionized patient experiences through personalization,…
Skill-based online games like Rummy and fantasy sports have gained popularity across various demographics and countries. Fantasy games like Football Fantasy have a user base of 62.5 million…
Zendesk Sunshine is the omnichannel conversations platform from Zendesk that helps you customize your communications. It’s a popular tool for customer service teams that want to integrate their…
Deepseek might have disrupted the global AI model in January 2025, but Google and Open AI soon regained ground with their O3 and Gemini 2 Pro releases. This…
Long wait times, multiple transfers, and poor availability cause friction in your customer service experience, leading to frustration and low satisfaction. AI self-service steps in to remove these…