Live chat is faster and the best way for your customers to talk to you. Live chat provides a far better experience than the contact forms or communicating through emails. In this post, we will see how you can add a live chat to Weebly websites.
Weebly is a free website builder that allows you to build your own websites quickly and with ease. It is amongst the most popular CMS (Content Management System) platforms out there. Weebly currently powers more than a million websites worldwide with more than 625,000 paid subscribers.
Given that live chat is now as important as analytics on your website, it is important to have a simple way to add live chat to Weebly websites. Live chat advantages include proactive outreach, increased sales, faster problem resolution, and improved customer service.
Let’s get started.
You must have a Weebly account. Additionally, we will be using Kommunicate’s live chat plugin for adding the live chat to your Weebly website. Kommunicate’s live chat is free to use, and you can get started very quickly.
Step by Step Guide to Add Live Chat to Weebly Websites
Step 1: Log in to your Weebly account
Log in to your Weebly account and open your Weebly console.
Step 2: Open the Edit/Design section
Click on the “Edit Website” button or “Design your website” option; it will show all the website pages.
Step 3: Add Section
Locate the “Add Section” option and open it.
Step 4: Open the Embed Code Section
Locate the Embed Code section in your console and select the “Embed code” page section.
Step 5: Add Your Live Chat Script Here
Paste your Kommunicate live chat code snippet in the Embed code section, as shown in the image below.
Step 6: Get Your Live Chat Script
First, sign up for a new Kommunicate account or log in to use your existing account. Follow the steps below to get your customized live chat script:
- Login to the Kommunicate dashboard.
Step 6: Publish Your Website
Now navigate back to your Weebly console and click on Preview or Publish at the top of the panel. You will be able to see your chat widget there.
You can now view the Kommunicate live chat widget on your Weebly website, and this is how it is going to look:
Step 7 (Optional): Advanced Configurations and Customizations
You can go a step further and customize the chat widget and its configuration from the Kommunicate dashboard.
Match your website’s theme: You can change your chat widget’s theme and color to match your website’s looks and feel. Open your Kommunicate dashboard and navigate to Setting > Chat Widget > Customization.
From here, you can change the color, the chat icon, and its position. You can also change the notification sound from here.
Add a proactive Greeting Message: You can increase customer engagement on your chat widget by adding a pop-up Greeting Message to drive your users to chat.
In this way, you can add live chat to Weebly websites in a few simple steps. Well, go ahead and try it out. If you have any questions or comments, please reach out to us at firstname.lastname@example.org.
At Kommunicate, we are envisioning a world-beating customer support solution to empower the new era of customer support. We would love to have you on board to have a first-hand experience of Kommunicate. You can signup here and start delighting your customers right away.