Updated on August 4, 2023

Die letzte Monat war ziemlich aufregend, nicht war? Didn’t understand? Neither did we. But our chatbots surely do. After a long March, we finally reached April with a feature that has been in the works for quite some time. 

We won’t keep you waiting, so here are the deets:

Multilingual chatbots : 

After a lot of work, we are excited to announce the release of Multilingual bots. You can now train your bot in multiple languages. To begin with, select the language from our drop down menu of languages in which you want to train your bot. All your intents will now be copied to the new language.

Now, replace your Intent’s training phase and Bot’s answer into the newly selected language.

On the widget side, the bot will reply as per the browser’s default language.


  • We have added support for escape characters for IBM w\Watson Bot. Now, Bot will reply even if there is Tab or new line in sentence.

Bug fixes

  • We have fixed the issue with cursor placement while creating the Tags.
  • We have fixed the issue with newly integrated 360Dialog Sandbox messages not appearing on Dashboard.
  • We have fixed the issue related to Voice recorded messages in Dashboard which were not getting delivered to WhatsApp.

Mobile updates:


  • ## [6.8.7] 2023-04-05
  • Fixed build issue on Xcode 14.3 by upgrading Kingfisher pod to 7.6.2 (latest) [Prod Bug Fix]
  • Upgraded KommunicateChatUI-iOS-SDK to 1.0.5
  • [6.8.6] 2023-03-23
  • Fixed Conversation Info Tap issue & SPM Build issue [minor. No need to consider]
  • [6.8.5] 2023-03-23
  • Added Support for Conversation info screen[customization]
  • Added Support for multiple selection button in form template[customization]
  • [6.8.4] 2023-03-17
  • Added customization for hidding Chat Widget on Helpcenter (FAQ) Page[customization]
  • Added Support Multiple language in Speech To Text [Major]
  • [6.8.3] 2023-03-10
  • Fixed SPM Build Issue due to Zendesk dependencies[Do not consider]
  • Upgraded KMChatUI-iOS-SDK to 1.0.1


Kommunicate Android SDK 2.6.8

  • Added support for Multiple Select Button – using custom setting “checkboxAsMultipleButton”
  • Added support to show conversation info view below topbar – using KmConversationInfoSetting class
  • Kommunicate Android SDK 2.6.6
  • Added support to hide chat in helpcenter with “hideChatInHelpcenter” custom setting
  • Fixed formData getting double stringified.
  • Add support for correct attachment name and icon
  • Added support to delete conversation for end-user
  • Kommunicate Android SDK 2.6.5
  • Added customization for restart conversation button
  • Removed SQL injection vulnerability from the Android SDK
  • Added support to set multiple Speech To Text language
  • Added option to enable/disable JavaScript in WebView
  • Restricted Zoom In / out on web view of FaqActivity
  • Added option to rate conversation anytime from the conversation menu
  • Metadata from form submission action payload to message replyMetadata
  • Read and Write settings to local app file

React Native

  • React Native Kommunicate Chat v2.1.5
  • Exposed enableSpeechToText() method which will create UI for multiple speech to text language – iOS
  • Added customizable option to disable chat widget in Helpcenter “hideChatInHelpcenter”
  • Attachment name and icon improvement – Android
  • Added support to delete conversation for end-user – Android
  • React Native Kommunicate Chat v2.1.0
  • Exposed createSettings() methods which will create settings for both Android and iOS
  • Exposed enableSpeechToText() method which will create UI for multiple speech to text language – Android
  • Added option to rate conversation anytime from the conversation menu
  • Added multiple customizations

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Devashish Mamgain

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