If we look at the history of businesses worldwide, customer support service was the first ‘online marketing’ that ever existed. But, providing customer support services to your customers…
This is the era of the consumer. Everything a brand does or plans to do depends on what consumers wish to buy or see. Customization and personalized experiences…
Since the upsurge of the Covid-19 pandemic in 2020, the necessity of chatbots has increased. This is because people had to work from home. This meant that any…
Almost all businesses are adopting digital transformation to modernize customer communication and support. With the increasing popularity of messaging and social media platforms, chatbots are now the center…
What is Conversational AI? We all remember conversing with a Chatbot at some point in our lives. And we also remember having to then connect with a Human…
What is a chatbot dataset? Chatbots works on the data you feed into them, and this set of data is called a chatbot dataset. You can divide the…
Everyone who has ever dealt with chatbots knows that they are not fail-proof. A hybrid model works the best, where chatbots handle basic questions and escalate more severe…
The welcome message is the initial message presented to the user, and it establishes a brief line of communication by assisting the user in connecting with the business…
Table of Content: Benefits of having a chatbot for your business Some of the renowned chatbot building platformsA chatbot built to talk in multiple languages through customization Important Integrations that…
A chatbot is a tool to automate conversational experience and to simplify human interaction with customers for your businesses. Chatbots, can understand and respond to human inputs through…