A curated list of chatbot terminologies and general chatbot vocabulary. I have prepared an infographic summarizing this post, you can find it below. Feel free to save the…
Customer service is the cornerstone of any business and what sets it apart from the competition. A customer service chatbot is programmed with pre-saved responses that helps in…
Brand loyalty has become more valuable than ever. People expert deeper and more personalized engagement with the companies before considering making a purchase. As a result, businesses have…
Without any doubt, the future holds ample space for chatbots for marketing and sales. They make every process way more comfortable. People have been using chatbots for marketing…
Customers prefer to solve minor problems in all aspects of their life, including shopping for products and services. When it comes to purchasing, self-service tools help customers troubleshoot…
En esta completa guía le explicaremos cómo crear un Chatbot o Bot Conversacional utilizando el creador de bots “Kompose”. Usted aprenderá lo siguiente: Why are Chatbots so important?…
Chatbot software usage has greatly increased in the past few years. 2017, in particular, is branded as the “Year of The Chatbot.” Acquire.io’s CEO Laduram Vishno emphasized that…
Okay, so you are here to learn more about chatbots, but let me start with a a story. Jake and Sam are 2 entrepreneurs, both bootstrapped, both with…
As an enterprise, providing personalized, instant and round the clock support is the key to retain customers, and chatbots are one of the best ways to accomplish this.…
If your customer support team is overwhelmed by queries in this day and age, you don’t go out into the market and hire more customer support agents!! You…