“Robots are not going to replace humans; they are going to make their jobs much more humane. Difficult, demeaning, demanding, dangerous, dull – these are the jobs robots…
Imagine your customers having 24/7 access to a friendly, helpful assistant who can answer questions, resolve issues, and even crack a joke (if you program it that way!).…
Chatbots are not just the helpdesk assistants of the future, they are the helpdesks of the future. There, we said it. As a company that makes chatbots and…
Customer service has always been important, but as the economy becomes more competitive, it is even more important that clients have a smooth interaction with your company. That’s…
Email marketing and chatbots both play significant roles when it comes to automating your marketing campaigns. Having a formidable strategy to integrate chatbots into your campaigns will not…
If we look at the history of businesses worldwide, customer support service was the first ‘online marketing’ that ever existed. But, providing customer support services to your customers…
This is the era of the consumer. Everything a brand does or plans to do depends on what consumers wish to buy or see. Customization and personalized experiences…
Since the upsurge of the Covid-19 pandemic in 2020, the necessity of chatbots has increased. This is because people had to work from home. This meant that any…
Almost all businesses are adopting digital transformation to modernize customer communication and support. With the increasing popularity of messaging and social media platforms, chatbots are now the center…
In the last few years, one technology that has gathered maximum steam is conversational AI. It has fundamentally changed the way we see and do a lot of…