The global cryptocurrency market is booming, with over $2 trillion in market cap. It also helps that the market has been in a bull run for virtually all…
Automating customer service at startups is difficult. You don’t have the same access to human resources as enterprises, and your tech stack will differ from most established players. …
Zendesk Sunshine is the omnichannel conversations platform from Zendesk that helps you customize your communications. It’s a popular tool for customer service teams that want to integrate their…
Many developers currently use NextJS because it is SEO-friendly and allows you to develop faster. With a NextJS, you get: 1. Essential features like Server Side Rendering (SSR),…
Salesforce is one of the world’s leading CRM and customer service organizations. Their Knowledge Base software, available with the Salesforce Service Cloud package, is also considered one of…
If you’re using the Zendesk Guide as a Help Center, you might wonder how to build an FAQ chatbot. Here is a step-by-step guide on integrating the latest…
What is Viber? Developed by Rakuten, Japan, Viber is a messaging app that also allows you to make audio and video calls, send voice messages, video messages among…
Below is a simple guide for users who have integrated a chatbot to their website and now want to track its performance. We are going to integrate Google…
Somewhere between 3.3 and 3.6 billion people use an Android smartphone these days. That is a large market share, for an operating system, with a launch happening exactly…
We are now going to teach you how to implement localization of the chat interface into both your Android and iOS app. You all know that by using…