Salesforce is one of the world’s leading CRM and customer service organizations. Their Knowledge Base software, available with the Salesforce Service Cloud package, is also considered one of…
If you’re using the Zendesk Guide as a Help Center, you might wonder how to build an FAQ chatbot. Here is a step-by-step guide on integrating the latest…
OpenAI continues to push the boundaries of artificial intelligence with its latest release: Swarm, an open-source, lightweight multi-agent orchestration framework. Launched just this past Friday evening, Swarm promises…
The recent launch of ChatGPT o1 (also called Strawberry) has sent the entire Artificial Intelligence (AI) universe in a new direction. Not only does the new o1 model…
When people talk about artificial intelligence, they often refer to ChatGPT, Claude, or Gemini. However, the field of artificial intelligence is fairly large, with decades of research behind…
ChatGPT has already entered the product manager’s toolkit to design and implement unique user experiences. Its impact is profound – where it has also changed the job description…
GitHub Copilot and ChatGPT stands out as cutting-edge tools revolutionizing how we interact with technology. GitHub Copilot, developed by GitHub in collaboration with OpenAI & Microsoft, aims to…