With 700 million users that send 18 billion messages every week, ChatGPT is one of the largest behemoths in the AI space. 70% of these questions are non-work…
In a recently leaked internal memo, Toby Lutke, the CEO of Shopify called “Reflexive AI usage” a baseline expectation at work in his company. In other words, if…
How do you reply to a comment like, “I just started learning guitar.” There are a lot of paths an AI model can take to get a reply.…
Deepseek might have disrupted the global AI model in January 2025, but Google and Open AI soon regained ground with their O3 and Gemini 2 Pro releases. This…
Whenever we use AI in customer service, we use some documents or websites to train the AI. And while companies like Intercom have set the bar for AI-driven…
Aviation marketing, like the industry itself, is constantly evolving. It’s about more than just flashy ads and catchy slogans; it’s about connecting with travelers on a personal level…
How many times have you been stuck on hold, waiting forever for an agent to come and hear you out? Or going back and forth with a chatbot…
Salesforce is one of the world’s leading CRM and customer service organizations. Their Knowledge Base software, available with the Salesforce Service Cloud package, is also considered one of…
If you’re using the Zendesk Guide as a Help Center, you might wonder how to build an FAQ chatbot. Here is a step-by-step guide on integrating the latest…
OpenAI continues to push the boundaries of artificial intelligence with its latest release: Swarm, an open-source, lightweight multi-agent orchestration framework. Launched just this past Friday evening, Swarm promises…