Intercom is one of the largest players in customer experience, having cornered 6.71% of the market. Since the app has a massive user base and a robust product…
In today’s fast-paced business environment, delivering exceptional customer service is the ultimate goal for every CX leader. Customers now expect businesses to resolve queries as quickly and fluently…
While customer service is a priority for most organizations, how many times have you been kept on hold by customer service agents? Hearing the dreaded piano music, looking…