Voice AI Agent Archives — Kommunicate Blog

Tag

Voice AI Agent

Browsing

Featured illustration for a call center automation guide on voice AI agent architecture. A headset agent and a manager review a dashboard showing call routing, a step by step resolution flow, and QA analytics, surrounded by icons for voice, telephony, routing, and human handoff.

Voice

Voice

Voice AI Agent Architecture for Call Center Automation

A practical call center automation guide to the voice AI architecture behind it, covering telephony, intent classification, escalation, warm transfers, and post-launch QA.