and other top companies uses Kommunicate to automate their customer support
$20 Million+ saved every year in operational cost
Try for FreeMuch more than just live chat
Kommunicate is a full-fledged customer support platform for modern businesses
Bots and Automation
Automate your customer support by creating your own chatbots without code or integrating any other chatbot platforms
Live Chat
Never miss a chance to capture a lead, build meaningful relationships that last longer and provide personalized service
Helpcenter
Set up your FAQ page in a matter of minutes - without coding a single line and let your customer help themselves (and you)
Trusted globally by leading enterprises and growing startups
After using Kommunicate, we saw an increase of 980% in customer conversations. The chatbot-based automation does a lot for us - trigger a conversation, resolve customer queries, and even generate business opportunities that we can redirect to our sales executives.
By shifting customer requests to Kommunicate chat, we automated many of the repetitive tasks that our customer service team performs daily. We have been able to automatically contain 60% of incoming customer service requests for Epic Sports.
We were able to see a 20% dip in customer service request escalations in a few months using Kommunicate. Our waiting queues are dissolving much faster, and users are coming back to the chatbot, making it a preferred channel for escalating any question.
After we started using the Kommunicate chatbot, our team saved more than 2000 hours every month, which we were otherwise spending on doing repetitive tasks like answering FAQs. We were truly impressed with the way Kommunicate has evolved as a product over the last couple of years we have been associated with them.