Why do we need support? Because Things break. And it takes time to fix things. When things break customers get angry and frustrated. And when they need help, your support…
Everyone is talking about it — What is GDPR, anyway? General Data Protection Regulation (GDPR) is the new European Union privacy law, approved in 2016 jointly by European Parliament,…
And the shortest month of the year just passed in a wisp. Yet, we have a lot to tell you about how much we have progressed with Kommunicate.…
Businesses both old and new are likely to understand the importance that customer service holds. Today, with the rapid development of technology, a customer’s expectations are growing too.…
The primary goal of a business is to acquire customers to whom they can sell their products and services. Despite businesses aiming to retain the customers they have…
The Roots — Why are we building Kommunicate? The way customer conversations and support is done has been broken, redundant, and time and cost inefficient. Seldom treated as…
This is an era of personalization. Since the advent of new-age technology and intelligent tools, businesses have shifted their strategy from mass appeal to granular. Sales and marketing…
Customer Support is an immensely valuable aspect of modern day businesses. In this era of highly competitive markets, businesses are shifting towards a consumer-first trend. Hence, agile and…
Kommunicate provides a smooth one-click integration with Dialogflow. In case you are not able to set it up and get it working, here is the troubleshooting guide for…