We all know the importance of live chat in the website. Here are the steps for adding a live chat tool. Also, you can try the mentioned free tool.
We all know that customer support is the backbone of any business. Here are the important steps to improve customer support.
kommunicate product updates march 2018 includes zendesk integration,IOS SDK,Actionable messages,Revamped away message design.
Are you facing difficulty in measuring your service team? Here are the guidelines and Customer service metrics to yield maximum results.
kommunicate product updates February 2018 includes Agent App,Android SDK,Bot integration with DialogFlow,SquareSpace Integration.
If you still don't have the live chat for your website then you are missing out on important benefits. Check this article for more details.
Reducing customer churn is crucial for business growth. This guide shows how to reduce customer churn with better engagement and customer support strategies.
kommunicate product updates January 2018 includes Realtime support,message shortcuts,Bot integration,Dashboard,Team roles.
Empower customer support with smart strategies and AI tools. Learn how to empower customer support teams to deliver better engagement and satisfaction.
Trouble shoot guide : If you are facing any issue for integrating dialogflow bot with Kommunicate, please follow these steps.