Customers prefer to solve minor problems in all aspects of their life, including shopping for products and services. When it comes to purchasing, self-service tools help customers troubleshoot…
En esta completa guía le explicaremos cómo crear un Chatbot o Bot Conversacional utilizando el creador de bots “Kompose”. Usted aprenderá lo siguiente: Why are Chatbots so important?…
Chatbots today are playing a major role in customer service automation across industries. Whether it’s ecommerce, healthcare, IT, or any other sector, chatbots are increasingly becoming an integral…
Okay, so you are here to learn more about AI chatbots, but let me start with a a story. Jake and Sam are 2 entrepreneurs, both bootstrapped, both…
As an enterprise, providing personalized, instant and round the clock support is the key to retain customers, and chatbots are one of the best ways to accomplish this.…
If your customer support team is overwhelmed by queries in this day and age, you don’t go out into the market and hire more customer support agents!! You…
Bounce rate refers to the percentage of visitors who enter the website and leave without interacting with the content on the page or exploring the website any further.…
Businesses have always been centered around the consumer. The only difference is these days, enterprises are proactively engaging with their consumers across various channels and media. One such…
Chatbots are not human, but they do think and respond like one. This has led chatbots to grow bigger in recent times into a platform for information exchange…
Did you know that your customers want to have a one-on-one conversation with you? Yes, that’s right. They want to communicate to you directly and seek quick answers to…