Tracking the overall performance of your business involves mapping out the terrain of customer experience. Whether it involves your product or customer support, customer experience and customer satisfaction…
The mention of shopping bots immediately brings up an image of a humanoid robot going about shopping for you while you wait at home for the “shop droid”…
One of America’s biggest healthcare agencies automated more than 80% of their incoming conversations, and here’s how team Kommunicate helped them do it. FCB Health NewYork is part…
Thousands of companies around the world use Shopify. The all-in-one commerce platform for launching, operating and expanding a company. After much effort and going through your Shopify launch…
If you’re like most marketers, you’re always looking for ways to improve your return on investment. And if you’re thinking about adding a chatbot to your website, you’ll…
The chatbot market is forecasted to reach 1.25 billion U.S. dollars in 2025. If you want a piece of this significant chatbot pie, you need to know the…