“Learn to code” is a mantra so frequently repeated in the tech community that it’s practically become an Internet meme. The implication is that every would-be tech entrepreneur…
Table of Content Why thank you for your order messages are important Best ways of saying thank you for your business The anatomy of a thank you note…
The Role of Intent and Entities in Understanding Context in Natural Language Processing Systems Intents and entities are the building blocks of natural language understanding by context. The…
“Like other companies, where customer service agents know how to handle customer queries, an educational institution is entirely different. We are a university, and we wanted a solution…
In the month of April, we have added some cool features in the Dashboard and Kompose Bot Builder. Also updated the existing ones to improve your overall experience…
This era of business is led by customer experience. You can not afford to put a foot wrong while it comes to customer service nowadays. With the availability…
Businesses across the globe rely heavily on innovating & designing great products to add unique value in the lives of their customers. However, a majority of enterprises fail…
With more services shifting to the digital world, customers’ patience and attention spans have been shrinking more than ever. Customers today anticipate a top-notch service around an average…
The customer service experience had not reached its best yet. However, we had come a long way from the company post box with unanswered letters to directly contacting…
How To Build a Strong Sales Pipeline To know the importance of a Sales pipeline, always remember what the Canadian-American author and motivational speaker, Brian Tracy, said: “Keep…