Not every industry enjoys a dedicated season for shopping and spending. The eCommerce industry does. If you are online, your time has come to seize the opportunity. The…
The worldwide market capitalization for courier and delivery services was valued at USD 394 Billion in 2021. Experts predict a Compound Annual Growth Rate (CAGR) of 4.61% in…
Cyber Monday is a time when the majority of all online sales take place. It is known to have the highest sales volume in the ecommerce space today.…
About Saltside Technologies With a focus on emerging markets such as Bangladesh and Sri Lanka, Saltside technologies helps build websites that make buying and selling easier to millions…
Zendesk Chat is a real-time live chat solution that helps enterprises enhance customer support efficiency and boost sales conversions through AI-driven lead engagement. Its powerful customer analytics, chat…
Occasionally, regardless of how engaged your customers seem, you might lose a lead. When this occurs, it can be discouraging because you’ve missed a chance to close a…
Not compromising on customer assistance while lowering operating expenses is one of the key components of call center agencies keeping a competitive advantage in the industry. For businesses…
Tracking the overall performance of your business involves mapping out the terrain of customer experience. Whether it involves your product or customer support, customer experience and customer satisfaction…
Conte.IT is an Italian insurance company specializing in providing car insurance services. With close to 500 employees and a diverse customer profile, the company needed a solution to…
One of America’s biggest healthcare agencies automated more than 80% of their incoming conversations, and here’s how team Kommunicate helped them do it. FCB Health NewYork is part…