In today’s world, you need to keep your customers happy, with quick resolution of issues and lesser resolution times. If you don’t, you can rest assured that your…
To generalize or to specialize? Jack of all trades or master of One? These are the questions that plague a lot of techies throughout their careers, and it…
Hyper competition often leads to hyper innovation. This applies to businesses of all sizes, and enterprises are no different. In today’s fiercely competitive digitally driven environment, excellent in…
Asking Alexa or Siri to order pizza is a common thing for most of us today. And nearly every website has a pop-up chatbot window for users or…
What is a ChatGPT? ChatGPT has created history by becoming the fastest-growing software in the world, with 100 million users in just two months. It took nine months…
User engagement has become a key part of today’s digital landscape, with a large section of businesses striving to capture and retain the attention of their audience. This…
Businesses are always on the lookout for ways to enhance customer engagement, improve response time and optimize resource allocation. One way to do this? Integrate WhatsApp as a…
In the hyper competitive environment of 2024, Customer retention is the new Customer Acquisition. As traditional ways of keeping customers happy fail to impress, innovative solutions such as…
Flask is a micro web framework written in Python, while Dialogflow is Google’s NLU powered chatbot development framework. Dialogflow chatbots enable enterprises to automate customer interactions, provide instant…